IT Support Admin

Bangalore, India
BSO IT Organisation – India /
Young Professional /
On-site
If you're looking for an exciting opportunity to work with a team of talented colleagues who enjoy both work and life, Westernacher is the perfect place for you.
 
We are looking for an IT Support Admin for our growing team in India.

What we are looking for:

    • Candidate should have excellent working knowledge on Windows 10/11 Operating systems and should be able to troubleshoot OS/file system/network relates issues independently.
    • Onboarding new users devices to Microsoft Intune, supporting the users in Account/Profile related issues.
    • Installing/diagnosing/maintaining and upgrading all hardware’s/equipment’s (Including but not limited to laptops, printer) to ensure optimal performance.
    • Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime.
    • Monitoring internet lines and working with ISPs to fix the issues.
    • Good understanding about TCP/IP, DNS, DHCP.
    • Understanding about Firewalls/UTM configurations – load balancing/failover etc.
    • Working knowledge in Microsoft Outlook, should be able to support colleagues on various issues related to connectivity/configuration/data files etc.
    • Maintain Asset Inventory, allocation, and configuration of asset as per requirement.
    • VPN Installation, Configuration & Troubleshooting / Provide Remote support to end user.
    • In-depth understanding about LAN and Wi-Fi. Should be able to fix LAN/Wi-Fi related issues at PC/Access-Point/Firewall.
    • Prior Experience working on any of the ticketing tool will be added advantage.
    • Work with vendor support contacts to resolve issues.
    • Knowledge of Microsoft 365 (Office 365), EntraID (Azure AD), SharePoint, Atlassian Products will be added

Why Westernacher?

    • Competitive remuneration package (salary, bonus, benefits).
    • Inspiring and exciting, innovative working environment.
    • International company culture and minimal hierarchical structure.
    • Flexible working hours.
Interested? Then, don't hesitate to apply! 

This is WE:  
Committed to innovation, since 1969 Westernacher Consulting operates worldwide, with more than 1000 consultants in Europe, Asia and the Americas. We provide global business and SAP consulting, serving medium to large sized enterprises striving for innovation, operational excellence and profitable, sustainable growth. Headquartered in Heidelberg, Germany, Westernacher Consulting is the global leader in business process and technology innovation.

Living, working, and operating in partnership. We are inquisitive, creative thinkers with a strong entrepreneurial spirit. We question new ways of working, think differently and are willing to try out new approaches to create value and innovation for our customers. All of this makes us pioneers in our field and keeps us responsive, quality-focused and results-oriented.

Westernacher is a diverse work environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. Westernacher is also committed to compliance with all fair employment practices regarding citizenship and immigration status.