Project QA Consultant
Bangalore, India
Project Management – India /
Experienced Professional /
Remote
If you are looking for an exciting opportunity that offers interesting projects and the opportunity to work with high-caliber colleagues, Westernacher is the perfect place for you.
Key Tasks
- Global QA Coordination: Collaborate with project managers (globally) for QA initiatives and executions
- QA Status Tracking: Maintain 100% accurate, and timely up-to-date QA project status records
- QA Process Improvement: Refine and enhance project QA SOP (standard operating procedure)
- Tollgate Reviews & Escalation Management: Oversee QA tollgate checks and manage escalations promptly.
- Stakeholder Communication: Ensure clear, timely communication on QA matters across teams.
- Reporting & Analytics: Generate QA reports and data-driven insights for stakeholders and leadership.
- Administrative & QA Support: Provide administrative/coordinative support to the QA team and assist with onboarding and accompanying projects with QA measures from the beginning until the closure.
- Compliance & Quality Monitoring: Ensure adherence of projects to QA standards and actively request adjustments in case of any discrepancies from the standard QA process.
- Administer and proactive follow-up with all stakeholders to execute QA tollgate
- Escalation Handling: Proactively and diplomatically manage escalations, ensuring resolution and follow-ups, not procrastinating to escalate on time by necessity.
- Instant Reporting: Supporting with ad hoc report requirements
Skills required
- Experience: 3 to 7 years in project quality assurance or a related field.
- QA & IT Knowledge: understanding of IT project delivery cycles and QA practices.
- Project QA Team Experience: Experience working in project quality assurance management teams.
- Analytical Skills: Strong qualitative research and quantitative analysis capabilities.
- MIS Reporting: Proficiency in MIS reporting, analysis, and building new reports.
- Technical Proficiency: Advanced skills in Excel, Word, PowerPoint, and Outlook.
- Attention to Detail: Meticulous with a high level of accuracy and attention to detail.
- Communication: Excellent verbal and written communication skills.
- Customer Service: Superior customer service and support abilities.
- Confidentiality & Integrity: Ability to maintain high levels of confidentiality and demonstrate integrity.
- Stress Resilience: Ability to handle escalations and stressful situations calmly and effectively.
- Emotional Intelligence: The ability to manage emotions in high-stress situations and foster collaboration in a global team environment.
- Proactive & Assertive: Strong follow-up skills, particularly in pushing for responses from project teams.
- Time Management: Excellent prioritization and multitasking skills to manage multiple tasks and deadlines simultaneously.
- Business Acumen: Understanding of the broader business impact of quality assurance activities on project success.
- Familiarity with QA Tools: Knowledge of quality assurance and project management tools such as JIRA, Confluence, or similar platforms.
Interested? Then, don't hesitate to apply!
This is WE:
Committed to innovation, since 1969 Westernacher Consulting operates worldwide, with more than 1000 consultants in Europe, Asia and the Americas. We provide global business and SAP consulting, serving medium to large sized enterprises striving for innovation, operational excellence and profitable, sustainable growth. Headquartered in Heidelberg, Germany, Westernacher Consulting is the global leader in business process and technology innovation.
Living, working, and operating in partnership. We are inquisitive, creative thinkers with a strong entrepreneurial spirit. We question new ways of working, think differently and are willing to try out new approaches to create value and innovation for our customers. All of this makes us pioneers in our field and keeps us responsive, quality-focused and results-oriented.
Westernacher is a diverse work environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. Westernacher is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
