• Resolving Incidents, Problems & Service Requests within SLA, including root cause analysis, impact assessment, and hypercare support.

• Configuring and optimizing EC business rules, workflows, data models, RBPs, and ensuring data accuracy through audits and validation rules.

• Handling technical EC and Platform issues such as workflow debugging, data inconsistencies, accesses (SSO/IAS) and integration‑related errors.

• Developing, monitoring, and troubleshooting integrations using SAP CPI, SAP interfacing frameworks (SOAP, AIF).

• Integrating Employee Central with other SAP modules and third‑party systems.

• Preparing test cases and performing testing for releases and deployments.

• Participating in workshops, gathering requirements, and collaborating with stakeholders to ensure successful project delivery.

• Documenting configurations, processes, integrations, and troubleshooting steps to support AMS knowledge building.

• Contributing to continuous improvement of AMS service quality and operational excellence.

• Bachelor’s degree in Human Resources, Information Systems, IT, Business Administration, or a related field.

• Experience of at least 3 years with SAP SuccessFactors Employee Central, from understanding of functional processes (Position Management, Employee Lifecycle, Global Assignment, Contingent Workers, Time Management) to configuration, E2E implementations, and AMS support.

• Experience designing and developing integrations with SAP Cloud Integration (CPI).

• Experience with SAP interfacing technologies/frameworks.

• Hands‑on experience configuring business rules, workflows, data models, and managing Role‑Based Permissions (RBP).

• Ability to evaluate and document business requirements in a clear and structured manner.

• Initiative to solve problems, think critically, and overcome roadblocks proactively.

• Strong communication and analytical skills, focused on costumer centered solutions.

• Great English skills, both written and spoken.

Volkswagen Group, with headquarters in Germany and operations around the world, selected the full SAP SuccessFactors HCM Suite to help streamline and consolidate HR processes and increase efficiencies across all brands globally.

The SAP SuccessFactors solutions will enable Volkswagen Group to offer the digital tools its highly skilled and diverse workforce needs to succeed now and in the future. By partnering with SAP, Volkswagen Group expects to enhance the employee experience and meet the ever-evolving requirements of the workforce and business. This project will be the biggest SuccessFactors project ever implemented worldwide.

• 1200€ to equip your home office

• Flex allowance: 720€/year (60€ per month x12)

• Performance bonus

• Health insurance extendable to your household

• Wellbeing program extendable to your household

• Life insurance

• Pension fund

• Smartphone & phone data plan

• Discounts on VW Group cars and special financing conditions

• Tailored remote-friendly setup for every team's vibe!

• Flexible working hours

• Multicultural reality with + 30 different nationalities

• Pet friendly environment

• Boost your career with our internal mobility program, focused on your personal & professional growth

• Mix and mingle across teams for idea-sharing and bonding

 

Technology-driven trends such as diverse mobility, electrification and connectivity will revolutionize the mobility industry in the next decade. Volkswagen Group, as world leader in the automotive industry, is setting the pace for this revolution.

 

At Volkswagen Group Digital Solutions [Portugal] we are the go-to team to tackle complex systems and programming challenges. We make sure that our products flow smoothly in all stages of the digital value chain.

 

Our main areas of focus: vehicle software & operations, mobile online services, IT security, fleet management, sales & after sales, purchasing & logistics and product portfolio management.

 

Ready to #ExploreNewRoads? Join us! 🚗