Open AI Service Owner

Lisbon

Traton - Infrastructure & Cross Enablement – MAN.Gos /

Full-time /

Hybrid

You’ll be focused in

• Owning and driving the OpenAI product roadmap at MAN, ensuring alignment of MAN’s OpenAI strategy with TRATON Group standards and initiatives

• Owning and managing the OpenAI platform on the MAN tenant, and the governance and service lifecycle of the ChatGPT Enterprise across MAN

• Defining product feature availability and rollout, managing your service tasks and backlog, and defining and measuring success metrics

• Defining governance, policies, and best practices for OpenAI and ChatGPT Enterprise usage, including custom GPTs and Codex capabilities

• Supporting and guiding departments on safe and effective AI use cases

• Managing integrations, connectors and technical platform configuration and implementation support

• Monitoring and driving usage, adoption, compliance, performance, and consumption metrics

• Sharing knowledge

• Aligning with business areas to identify and prioritize AI demands

• Ensuring compliance with security, privacy, and Responsible AI guidelines

In order to succeed, you’ll need

• Bachelor’s degree in computer science, software engineering, or comparable work experience

• Experience with OpenAI or ChatGPT, or similar enterprise AI/GenAI platforms

• Strong stakeholder management skills across business, IT, legal, security, and leadership

• Understanding of the greater Microsoft M365 ecosystem, and/or Azure, and/or the Power Platform

• Strong awareness of AI trends, model evolution, limitations, and risk landscape

• Understanding of data governance, enterprise security principles, and platform administration basics

• Background in service management & product ownership

• Ability to map and prioritize business requirements and end-user needs to the OpenAI ChatGPT capabilities and features, future upcoming functionality and/or potential custom solutions

• Excellent communication skills and ability to simplify complex topics

About the Product

MAN secure admin. environment, protecting the active directory identities and other projects.

Company benefits

• 1200€ to equip your home office

• Flex allowance: 720€/year (60€ per month x12)

• Performance bonus

• Health insurance extendable to your household

• Wellbeing program extendable to your household

• Life insurance

• Pension fund

• Smartphone & phone data plan

• Discounts on VW Group cars and special financing conditions

Cool things you’ll experience in our work environment

• Tailored remote-friendly setup for every team's vibe!

• Flexible working hours

• Multicultural reality with + 30 different nationalities

• Pet friendly environment

• Boost your career with our internal mobility program, focused on your personal & professional growth

• Mix and mingle across teams for idea-sharing and bonding

About VW Group Digital Solutions [Portugal]

Technology-driven trends such as diverse mobility, electrification and connectivity will revolutionize the mobility industry in the next decade. Volkswagen Group, as world leader in the automotive industry, is setting the pace for this revolution.

At Volkswagen Group Digital Solutions [Portugal] we are the go-to team to tackle complex systems and programming challenges. We make sure that our products flow smoothly in all stages of the digital value chain.

Our main areas of focus: vehicle software & operations, mobile online services, IT security, fleet management, sales & after sales, purchasing & logistics and product portfolio management.

Ready to #ExploreNewRoads? Join us! 🚗

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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