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Business Process Transformation Specialist - Temporary Contract
Lisbon
Internal Teams – Information Security & Compliance /
Contractor/Temporary Contract /
Hybrid
About the Role
This is a temporary position to cover a maternity leave, with an expected duration of approximately 12 months under an uncertain term employment contract.
We are looking for an experienced Business Transformation Specialist to join the Integrated Management Systems team and lead cross-functional process transformation initiatives across VWGDS. The role spans the full transformation lifecycle, from understanding business challenges and redesigning processes to aligning stakeholders, supporting implementation and ensuring sustainable adoption of change. The ideal candidate combines strong process management expertise with business analysis, project management, change management, and continuous improvement capabilities, acting as a bridge between business, operations, and technology.
You'll be focused in:
• Lead transformation and process improvement initiatives from assessment through implementation and adoption, both locally and cross-countries
• Facilitate workshops and working sessions independently with stakeholders to define solutions, align expectations and drive decisions across multiple teams and functions
• Model and document processes using BPMN and established Business Process Management practices
• Analyze existing processes (AS-IS), identifying cycle times, inefficiencies, risks, bottlenecks and improvement opportunities
• Translate business challenges and operational needs into structured requirements and improvement initiatives
• Identify opportunities for digitalization, automation and workflow optimization
• Assess the operational impact of proposed solutions and ensure alignment with business objectives
• Prioritize improvement opportunities based on business value, risk and operational impact
• Design future-state processes (TO-BE) aligned with business objectives, governance requirements and operational needs
• Define process KPIs and performance metrics
• Establish monitoring mechanisms to track process performance over time
• Support the implementation of transformation initiatives
In order to succeed you will need:
• Higher education degree in Management, STEM or a related field
• 3+ years of experience in Business Transformation, Project Management, Process Improvement, and Operational Excellence
• Proven experience leading process improvement and process governance initiatives
• Strong knowledge in BPMN 2.0
• Knowledge in BTM² (nice to have)
• Familiarity with emerging technologies, particularly Artificial Intelligence (AI), and their application in process transformation and automation
• Lean / Six Sigma knowledge or certification
• Knowledge in change management
• Strong analytical and problem-solving skills
• Ability to structure ambiguity and transform complex challenges into pragmatic solutions
• Excellent communication and facilitation skills
• Ability to influence stakeholders
This is a temporary position to cover a maternity leave, with an expected duration of approximately 12 months under an uncertain term employment contract.
We are looking for an experienced Business Transformation Specialist to join the Integrated Management Systems team and lead cross-functional process transformation initiatives across VWGDS. The role spans the full transformation lifecycle, from understanding business challenges and redesigning processes to aligning stakeholders, supporting implementation and ensuring sustainable adoption of change. The ideal candidate combines strong process management expertise with business analysis, project management, change management, and continuous improvement capabilities, acting as a bridge between business, operations, and technology.
You'll be focused in:
• Lead transformation and process improvement initiatives from assessment through implementation and adoption, both locally and cross-countries
• Facilitate workshops and working sessions independently with stakeholders to define solutions, align expectations and drive decisions across multiple teams and functions
• Model and document processes using BPMN and established Business Process Management practices
• Analyze existing processes (AS-IS), identifying cycle times, inefficiencies, risks, bottlenecks and improvement opportunities
• Translate business challenges and operational needs into structured requirements and improvement initiatives
• Identify opportunities for digitalization, automation and workflow optimization
• Assess the operational impact of proposed solutions and ensure alignment with business objectives
• Prioritize improvement opportunities based on business value, risk and operational impact
• Design future-state processes (TO-BE) aligned with business objectives, governance requirements and operational needs
• Define process KPIs and performance metrics
• Establish monitoring mechanisms to track process performance over time
• Support the implementation of transformation initiatives
In order to succeed you will need:
• Higher education degree in Management, STEM or a related field
• 3+ years of experience in Business Transformation, Project Management, Process Improvement, and Operational Excellence
• Proven experience leading process improvement and process governance initiatives
• Strong knowledge in BPMN 2.0
• Knowledge in BTM² (nice to have)
• Familiarity with emerging technologies, particularly Artificial Intelligence (AI), and their application in process transformation and automation
• Lean / Six Sigma knowledge or certification
• Knowledge in change management
• Strong analytical and problem-solving skills
• Ability to structure ambiguity and transform complex challenges into pragmatic solutions
• Excellent communication and facilitation skills
• Ability to influence stakeholders
Company benefits
• 1200€ to equip your home office
• Flex allowance: 720€/year (60€ per month x12)
• Performance bonus
• Health insurance
• Wellbeing program extendable to your household
• Smartphone & phone data plan
Cool things you’ll experience in our work environment
• Tailored remote-friendly setup for every team's vibe!
• Flexible working hours
• Multicultural reality with + 30 different nationalities
• Pet friendly environment
• Boost your career with our internal mobility program, focused on your personal & professional growth
• Mix and mingle across teams for idea-sharing and bonding
About VW Group Digital Solutions [Portugal]
Technology-driven trends such as diverse mobility, electrification and connectivity will revolutionize the mobility industry in the next decade. Volkswagen Group, as world leader in the automotive industry, is setting the pace for this revolution.
At Volkswagen Group Digital Solutions [Portugal] we are the go-to team to tackle complex systems and programming challenges. We make sure that our products flow smoothly in all stages of the digital value chain.
Our main areas of focus: vehicle software & operations, mobile online services, IT security, fleet management, sales & after sales, purchasing & logistics and product portfolio management.
Ready to #ExploreNewRoads? Join us! 🚗
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
