Digital Marketplaces Intern
Amsterdam (HQ), North Holland
Interns – Digital Commerce /
Internship /
Hybrid
ABOUT THE BRAND
At Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future.”
Always contemporary and forward-looking, the House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld.
We are the only fashion house that carries Karl’s name on its door and we strive to live up to this responsibility in everything we do, every day, with the utmost joy and passion.
Our headquarters in Paris and in Amsterdam are home to a highly diverse and driven team of KARL family members that hail from over 50 countries. Together, we aim to create meaningful stories and product concepts that connect to Karl’s world and iconic attributes.
Women’s & Men's ready-to-wear, bags, small leather goods, swimwear and underwear are managed directly from our Amsterdam headquarters, while other categories, including footwear, fragrances, eyewear and more, are developed with best-in-class licensing partners.
We connect with our consumers on multiple levels, ensuring that our online and offline approach goes hand in hand. We thrive to maximize consumer engagement via more than 200 KL stores worldwide, our premium wholesale partners, and our strong digital footprint, spearheaded by our KARL.COM flagship store, which reaches 96 countries. Our digital channels currently represent more than 30% of our overall full-price business.
We are a dynamic, fast-growing and inclusive company built on professionalism and strong values. At KARL LAGERFELD we’re committed to working toward the highest standards of sustainability and integrity across all areas of our business. In 2019, KARL LAGERFELD joined as a founding member of the Fashion Pact, a global sustainability initiative seeking to transform the fashion industry through objectives in three areas: climate, biodiversity and ocean protection.
THE ROLE
As a Digital Marketplaces Intern at KARL LAGERFELD, you will have the opportunity to gain valuable experience in the dynamic field of e-commerce and digital marketplaces. You will work closely with the Marketplaces team, assisting in the coordination of product data, product images and product activation activities for the digital Marketplaces. Your primary focus will be on working with the marketplace partner platforms to identify and coordinate the resolving of product information issues; track, update and report on product live statuses and support with partner- and customer service. This role requires organizational skills, attention for detail and good communication skills. The Digital Marketplaces intern reports to the Digital Product Activation Specialist.
Key Responsibilities
- Product Activation:
- Collaborate with the integrator and Marketplace partners to identify product data and -image-related errors and coordinate the error resolution with the Marketplaces team to ensure product launches.
- Maintain product activation trackers and communication to internal teams.
- Generate regular reports on product activation statuses and action points, and communicate to internal teams.
- Monitor the onboarding status of products across various marketplaces to facilitate weekly replenishments
- Perform regular Product Detail Page cross checks for all Marketplaces for an accurate representation of the digital products.
- Product Images:
- Assist with the product production process, including image renaming, download from Digital Asset Management system, upload to Marketplace portal.
- Assist with product image corrections and uploads.
- Partner and Customer Service:
- Point of contact for the Marketplace partners to follow up on product information and product order requests.
- Point of contact for the Marketplace partners to follow up on customer service requests.
The Profile
- Business Administration, Fashion Management, or related studies
- Strong organization skills, attention to detail and proactive mindset.
- Strong communication and collaboration skills, ability to communicate with internal and external partners in a clear and constructive way.
- Proficient with Excel and other MS Office tools.
- Fluent in English, both verbal and written
- Previous exposure to e-commerce is a plus.
Available for 6 months / Full-time
Please note that we can only consider your application if you are enrolled for the full duration of your internship at your school or university. Also, due to Dutch legislation, you have to be in possession of European nationality or study in the Netherlands.
Why #TEAMKARL? (HQ)
· Learning and development courses/trainings
· Opportunity to make an impact
· Working in the heart of Amsterdam
· And exclusive sample sales only for #TEAMKARL
JOIN #TEAMKARL
The collective vision of KARL LAGERFELD is to be the most connected global designer brand, inspiring consumers through luxury collections and immersing them in the World of KARL. If you are interested in joining #TEAMKARL, we invite you to submit your application today.
At #TEAMKARL, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team. We welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us.
