Implementation Specialist
Barcelona
Revenue – Customer Success & Services /
Full-Time /
Hybrid
At Yokoy, our vision is simple: empower companies to save money on every dollar they spend. We’re shaping a future where businesses handle their finances efficiently, securely, and compliantly - minimising manual effort through the power of AI and automation. Backed by world-class investors, trusted by hundreds of global customers, and driven by a team of over 250 exceptional minds, we’re on a mission to revolutionise the way companies manage their spending.
Are you excited about working in a fast-paced scale-up alongside a passionate and ambitious team? Join us on our mission to revolutionise the spend management industry! We’re looking for an Implementation Manager in Barcelona to help us reach our goals 🚀
As an Implementation Manager at Yokoy, you will play a pivotal role in guiding clients through the successful adoption of our solutions and ensure the successful delivery of large and complex projects. Your responsibility will include analysing our clients' business processes, provide recommendations, and configure Yokoy’s platform to meet their needs. You will collaborate closely with cross-functional teams to drive planning, execution, and completion of projects within scope, on time, and within budget. This role offers a unique opportunity to work with leading-edge technology and collaborate with a dynamic team to drive client success.
🧑🏽💻 What you'll do:
- You lead the end-to-end project management process, from project initiation to closure, ensuring alignment with customer requirements and timelines.
- You develop detailed project plans, timelines, and budgets, and effectively communicate project expectations to team members and stakeholders.
- You act as the primary point of contact for customers during the implementation process, addressing concerns, ensuring clear communication.
- You collaborate with clients to gather and analyze business requirements, ensuring a thorough understanding of their unique needs.
- You translate client requirements into actionable deliverables, providing guidance on best practices.
- You configure Yokoy to meet customer specifications and implement rigorous testing processes to ensure the functionality, performance, and reliability of the solution.
- You anticipate and address potential challenges to minimize impact on timelines and deliverables.
- You develop and deliver training programs for end-users, ensuring a smooth transition to the new system.
⚒️ What you’ll need:
- You’re an accomplished Project Manager, ideally with a track record of leading (software) implementation projects.
- You enjoy working in a fast-paced and dynamic environment.
- You possess excellent communication, stakeholder management, and problem-solving skills.
- You are solution-oriented with a passion for overcoming challenges.
- You have an organised, structured, and analytical work approach.
- You can build relationships internally and externally, and adapt communication as needed.
- You are excited by challenges and have a personal drive to make a difference.
- Ideally you bring a good understanding of financial processes and project management methodologies, PMP certification is a strong advantage.
- Experience working with Financial SaaS products or platforms is a plus.
- Fluency in English and German or Spanish is required; additional languages are a plus.
🚀 What you’ll get:
- Ownership & Impact: From day one, you'll have the autonomy to own your work and make a real difference.
- Flat Hierarchies: Collaborate closely with our leadership team in an open and approachable environment.
- Dynamic Environment: Work in a fast-paced setting where you can quickly see and learn from the impact of your contributions.
- Flexibility: We focus on outcomes, not hours—work when you're most productive.
- Hybrid Work Model: We value in-person collaboration and meet in the office three days a week.
- Competitive Package: Enjoy a flexible and attractive compensation package, with the potential to share in our success.
- Remote Work: Work from anywhere for up to 20 days per year.
- Wellbeing: Choose between private healthcare or a gym allowance (location-dependent), plus access to therapy and coaching support.
- Giving Back: Take 16 paid hours annually to volunteer for a cause that matters to you.
- Language Learning: Join in-person English or Spanish classes at our Barcelona office.
- Parental Leave: Benefit from 12 to 16 weeks of paid leave, depending on your location and eligibility.
We are keen to get to know you. Apply with your CV and/or LinkedIn profile and a few words on why you would like to join Yokoy. We look forward to your application!
👉🏽 What’s going to happen next: we aim to get back to you regarding your application within 8 business days. Our interview process tends to take around 4 weeks to complete. If you need more flexibility or are on a tighter schedule, don’t be afraid to let us know. If after reading our job ad you figure that this isn’t the right fit for you, feel free to share it with a friend or colleague who might be interested.
This is important to us: Yokoy is an equal opportunity employer, and we value diversity. We welcome people from all backgrounds who are looking to make the future simple with us. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability.
Yokoy is an intelligent spend management platform, trusted by modern finance teams to streamline invoices, expenses, and payments. Powered by AI and machine learning, Yokoy automates up to 95% of manual processes.
🏢 Established in 2019 in Zurich, Switzerland, Yokoy is trusted by leaders at over 600 of the world’s most forward-thinking companies to help them transform how they spend, by transforming how their people spend their time. Designed to sit at the heart of the modern finance tech stack, Yokoy connects with the leading ERP systems, invoicing platforms, travel booking tools, and other enterprise finance tools to power end-to-end automation and provide complete visibility across the enterprise. Yokoy is backed by leading investors including California-based Sequoia Capital, New York-based Left Lane Capital and London-based Balderton Capital.
