French-Speaking Customer Experience Officer

Customer Experience – Customer Experience /
Full-time /
French-Speaking Customer Experience Officer - Cyprus, Greece or Remote

The Role:
We are looking for passionate and self-motivated professionals to join our Customer Experience team.

The main responsibilities of the position include:

    • Deal with clients’ inquiries via live chat, email and telephone.
    • Perform personal clientele analysis and take actions as required.
    • Handle client inquiries appropriately and ensure that high level service is provided.
    • Promote available products and services to clients.
    • Develop and maintain excellent relationships with prospective and existing clients.
    • Cooperate effectively with other departments as required.
    • Contribute to team effort by achieving targeted results.

Main requirements:

    • Degree in a business-related field.
    • Client handling experience in the financial services sector is a definite plus.
    • Fluent French speakers with excellent oral and written skills in English.
    • Ability to multitask and maintain a high-level of organization.
    • Outstanding communication and interpersonal skills.
    • Excellent computer literacy.
    • Valid work permit required.

Benefit from:

    • Attractive remuneration package
    • Intellectually stimulating work environment
    • Continuous personal development and international training opportunities

All applications will be treated with strict confidentiality!