Korean-Speaking Client Relations Manager
The main responsibilities of the position include:
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Develop and maintain excellent relationships with clients
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Handle client inquiries and ensure that high level service is provided
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Perform personal clientele analysis and take actions as required
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Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
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Ensure compliance with the company’s legal guidelines and compliance procedures
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Provide suggestions on system enhancements
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Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development
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Contribute to the team effort by achieving targeted results
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Cooperate effectively with other departments as necessary
Main requirements:
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Degree in a business-related field
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Client handling experience in the financial services sector will be considered an advantage
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Fluent Korean speaker with excellent oral and written skills in English
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Reliable, with integrity of character
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Outstanding communication and interpersonal skills
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Dynamic, innovative and target oriented
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Strong computer literacy
Benefit from:
- Attractive remuneration package plus performance related reward
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
- Let’s Connect – Intro Chat with Talent Acquisition
- Deep Dive – First Interview with Your Future Team
- Show Your Skills – Live Technical Session
