Business Development Operations Coordinator
The main responsibilities of the position include:
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Assist in the development and implementation of standardized procedures for business development activities, continuously optimize processes, and document updates to relevant teams
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Support the development and optimization of standardized processes for business development activities within the Client Relations department
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Coordinate onboarding and training programs, ensuring new team members are effectively integrated and up to date with products, procedures, and strategies
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Act as a central point of contact for process updates, training materials, and project coordination, ensuring clear communication across teams and regions
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Contribute to quality assurance practices by conducting reviews, gathering feedback, and supporting continuous improvement initiatives
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Assist in the planning and execution of business development projects, ensuring timely delivery and alignment across cross-functional teams
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Prepare and analyse reports on business development activities, training initiatives, and operational performance, providing actionable insights and recommendations
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Support continuous improvement by identifying process and product enhancements based on data, feedback, and project outcomes
Main requirements:
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Degree in in Business Administration or in any Business-related field
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2- 4 years of experience in business development, operations coordination, or a similar role
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Experience within fintech, tech financial services, crypto, neobanks, online gaming, or other high-growth digital platform industries will be considered an advantage
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Proven experience in supporting major customer growth engines (e.g. referral-based ecosystems, loyalty programs, etc.)
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Excellent communication and interpersonal skills
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Excellent project management and coordination skills
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Detail-oriented with strong analytical and problem-solving abilities
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Ability to work collaboratively with diverse teams
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Strong interest in or experience leveraging AI tools and emerging technologies to accelerate process optimisation and improve operational efficiency
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Very good oral and written communication skills in English
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Proficiency in Microsoft Office Suite and project management software
Benefit from:
- Attractive remuneration package plus performance related reward
- Private health insurance
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
- Let’s Connect – Intro Chat with Talent Acquisition
- Deep Dive – First Interview with Your Future Team
- Show Your Skills – Live Technical Session
