Portuguese-Speaking Customer Experience Officers
Multiple /
Customer Experience – Customer Experience /
Full-time
/ Hybrid
Portuguese-Speaking Customer Experience Officers – Cyprus, Greece or Remote
The Role:
We are looking for a passionate and self-motivated professional to join our Customer Experience Team.
The main responsibilities of the position include:
- Deal with clients’ inquiries via live chat, email and telephone
- Perform personal clientele analysis and take actions as required
- Handle client inquiries appropriately and ensure that high level service is provided
- Promote available products and services to clients
- Develop and maintain excellent relationships with prospective and existing clients
- Cooperate effectively with other departments as required
- Contribute to team effort by achieving targeted results
Main requirements:
- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Native Portuguese speaker with excellent oral and written skills in English
- Ability to multitask and maintain a high-level of organization
- Outstanding communication and interpersonal skills
- Excellent computer literacy
- Valid work permit required
Benefit from:
- Attractive remuneration package plus performance related reward
- Food allowance
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
All applications will be treated with strict confidentiality!
