English, Spanish and Portuguese - Speaking Customer Experience Officers
Montevideo
Customer Experience – Customer Experience /
Full-time /
Hybrid
English, Spanish and Portuguese - Speaking Customer Experience Officers - Montevideo
The Role:
We are looking for passionate and self-motivated professionals to join our Customer Experience Team in Montevideo.
The main responsibilities of the position include:
- Deal with clients’ inquiries via live chat, email and telephone
- Perform personal clientele analysis and taking actions as required
- Handle client inquiries appropriately and ensuring that high level service is provided
- Promote available products and services to clients
- Develop and maintain excellent relationships with prospective and existing clients
- Cooperate effectively with other departments as required
- Contribute to team effort by achieving targeted results
Main requirements:
- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Fluent Spanish and Portuguese speaker with excellent oral and written skills in English
- Must be able to work weekend shifts
- Ability to multitask and maintain a high-level of organisation
- Outstanding communication and interpersonal skills
- Excellent computer literacy
Benefit from:
- Attractive remuneration package
- Transportation allowance
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
All applications will be treated with strict confidentiality!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
