Uzbek and Russian - Speaking Client Relations Managers

Tashkent
Business Development – Client Relations /
Full-time /
Remote
Uzbek and Russian- Speaking Client Relations Managers


The Role: 

We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities.

The main responsibilities of the position include:

    • Develop and maintain excellent relationships with prospective and existing clients.
    • Responsible for activating new client leads and following up with potential clients.
    • Deal with clients’ inquiries via live chat, email and telephone.
    • Handle client inquiries via email and telephone and ensure that high level service is provided.
    • Perform personal clientele analysis and taking actions as required.
    • Promote available products and services to clients.
    • Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients.
    • Ensure compliance with the company’s legal guidelines and compliance procedures.
    • Provide suggestions on system enhancements.
    • Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development.
    • Contribute to the team effort by achieving targeted results.
    • Cooperate effectively with other departments as necessary.

Main requirements:

    • Degree in a business-related field.
    • Customer care or sales experience is a definite plus.
    • Client handling experience in the financial services sector is a definite plus.
    • Fluent Russian and Uzbek speaker with excellent oral and written skills in English.
    • Reliable, with integrity of character.
    • Outstanding communication and interpersonal skills.
    • Dynamic, innovative and target oriented.

Benefit from:

    • Attractive remuneration package
    • Intellectually stimulating work environment
    • Continuous personal development and international training opportunities


All applications will be treated with strict confidentiality!