English-Speaking Customer Experience Officers

Cyprus
Customer Experience – Customer Experience /
Full-time /
Hybrid
English-Speaking Customer Experience Officers - Limassol


The role:
We are looking for passionate and self-motivated professionals to join our Customer Experience Team in Limassol.

The main responsibilities of the position include:

    • Deal with clients’ inquiries via live chat, email and telephone
    • Perform personal clientele analysis and taking actions as required
    • Handle client inquiries appropriately and ensuring that high level service is provided
    • Promote available products and services to clients
    • Develop and maintain excellent relationships with prospective and existing clients
    • Cooperate effectively with other departments as required
    • Contribute to team effort by achieving targeted results

Main requirements:

    • Degree in a business-related field
    • Client handling experience in the financial services sector is a definite plus
    • Excellent oral and written skills in English
    • Ability to multitask and maintain a high-level of organization
    • Outstanding communication and interpersonal skills
    • Excellent computer literacy
    • Valid work permit required

Benefit from:

    • Private health insurance
    • Corporate pension fund
    • Intellectually stimulating work environment
    • Continuous personal development and international training opportunities


All applications will be treated with strict confidentiality!