• Incidents, Problems & Service request resolution adhering to SLA

• Performing Root cause analysis & Impact assessments

• Understanding, analysis and timely resolution of issues faced during Project Deployment / Hypercare cycles

• Test case / test data preparation and testing of application & change releases.

• Documenting day to day tasks and related processes to prepare a knowledge base of support activities

• Contributing for refining way of working to run AMS services

• Bachelor's degree in HR, Information Systems, Business Administration or related field

• Experience from SAP interfacing technologies/frameworks such as SOAP webservices,  AIF framework, working with queue enablement in SAP (ex. qRFC, bgRFC queues)

• Experience designing and developing complex integrations with SAP Cloud Integration

• Experience in Integration Monitoring and Issue resolution

• Various mapping technology expertise like Graphical, UDFs and XSLT

• Ability to evaluate and document business requirements

• Have initiative to solve problems and overcome roadblocks

• Strong communication and analytical skills

• Great English skills, both written and spoken

Volkswagen Group, with headquarters in Germany and operations around the world, selected the full SAP SuccessFactors HCM Suite to help streamline and consolidate HR processes and increase efficiencies across all brands globally.

The SAP SuccessFactors solutions will enable Volkswagen Group to offer the digital tools its highly skilled and diverse workforce needs to succeed now and in the future. By partnering with SAP, Volkswagen Group expects to enhance the employee experience and meet the ever-evolving requirements of the workforce and business. This project will be the biggest SuccessFactors project ever implemented worldwide.

• 1200€ to equip your home office

• 720€ gross/year home allowance

• Performance bonus

• Health insurance extendable to your household

• Wellbeing program extendable to your household

• Life insurance

• Pension fund

• Smartphone & Unlimited phone data plan

• Discounts on VW Group cars and special financing conditions

• Relocation package & Visa process sponsorship (if applicable)

• Tailored remote-friendly setup for every team's vibe!

• Flexible working hours

• Multicultural reality with + 30 different nationalities

• Pet friendly environment

• Boost your career with our internal mobility program, focused on your personal & professional growth

• Mix and mingle across teams for idea-sharing and bonding

 

Technology-driven trends such as diverse mobility, electrification and connectivity will revolutionize the mobility industry in the next decade. Volkswagen Group, as world leader in the automotive industry, is setting the pace for this revolution.

 

At Volkswagen Digital Solutions (VWDS) we are the go-to team to tackle complex systems and programming challenges. We make sure that our products flow smoothly in all stages of the digital value chain.

 

Our main areas of focus: vehicle software & operations, mobile online services, IT security, fleet management, sales & after sales, purchasing & logistics and product portfolio management.

 

Ready to #ExploreNewRoads? Join us! 🚗