Radiotherapy Clinical Application Specialist -Pennsylvania/Northeast US
US, Pennsylvania
Sales and Clinical Support – Clinical Support US /
Permanent, Full-time /
Remote
Vision RT is a rapidly expanding MedTech company at the forefront of transforming radiation therapy. We are the inventors of Surface Guided Radiation Therapy (SGRT), which harnesses advanced 3D camera systems and sophisticated AI, Computer Vision, and Machine Learning software. Our mission is to enhance the safety, precision, and comfort of radiation therapy for patients. Notably, our innovative solutions are deployed across all 15 of the prestigious "Best Hospitals for Cancer," as recognized by US News & World Report
With around 300 employees globally, and offices in the UK, Poland & US, we operate autonomously as part of the Danish company William Demant Invest A/S,one of the largest investors in healthcare companies in the world.
***This is a field-based position that requires up to 80% travel to various hospitals in the Northeast US, primarily in Pennsylvania. Ideal candidates should reside in the state, preferably in the Philadelphia area***
The Clinical Applications Specialist will provide training and support for Vision RT’s customers as required by Vision RT’s Business Plan and in accordance with Vision RT’s Quality Management System
Key Responsibilities will include:
- Liaising closely with key customer sites to develop clinical protocols
- Attending exhibitions and providing product demonstrations/assisting sales at customer sites
- Providing clinical applications training to customers both on site and remotely, as well as creating and implementing support training information (workflows, user guides, e-learning courses)
- Providing phone support to customers and colleagues on the clinical operation of Vision RT systems
- Coordinating or leading customer and/or employee training classes. May also conduct group presentations at seminars, training programs and trade shows
- Liaising with R&D to provide product feedback and recommendations for improvement, and providing testing and feedback analysis to development staff
- Assisting in generating customer information bulletins (CIB) and tracking and delivery of those bulletins
Essential Skills & Experience:
- Associate degree or equivalent (bachelor's degree preferred)
- 3+ years minimum experience in Clinical radiotherapy environment
- Proficient in Microsoft Office products
- Excellent communications skills
- Excellent customer service skills
- Experienced working in a fast paced commercial or clinical environment
- Must have a valid driver's license and passport is required as 90-100% of this role involves travel both domestic and international
- AlignRT/OSMS experience
Desirable Skills & Experience:
- A strong team-player
- Self-motivated and result orientated
Vision RT is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment and development without regard to race, colour, religion, sexual orientation, gender, national origin, disability, or protected veteran status.
