Install Project Manager (Fluent German & English)

Customer Support – Customer Support EMEIA /
Contract. Full-time /

Vision RT is a rapidly expanding MedTech company at the forefront of transforming radiation therapy. We are the inventors of Surface Guided Radiation Therapy (SGRT), which harnesses advanced 3D camera systems and sophisticated AI, Computer Vision, and Machine Learning software. Our mission is to enhance the safety, precision, and comfort of radiation therapy for patients. Notably, our innovative solutions are deployed across all 15 of the prestigious "Best Hospitals for Cancer," as recognized by US News & World Report

Company video:

With around 300 employees globally, and offices in the UK, Poland & US, we operate autonomously as part of the Danish company Demant A/S, one of the largest healthcare companies in the world.

About the role
We have an exciting opportunity for a proactive customer focused Install  Project Manager to join our team. As an Install Project Manager, you will be responsible for providing first-class project support to our customers during their installation journey.

***This role can be based in either Germany, France, Spain, Poland or UK***

Key Responsibilities

    • Manage installation from time of purchase order through to acceptance for full Vision RT product range
    • Review site surveys ensuring all aspects of installation requirements are met in line with Vision RT processes and procedures
    • Manage multiple installation projects simultaneously providing exemplary customer service
    • Resolve project issues in a timely manner             
    • Plan installations with Vision RT engineer to ensure room readiness and correct allocation of engineer’s time
    • Liaise with customers, 3rd party contractors, engineers, clinical applications trainers, sales and operations
    • Ability to travel 10% of the time (mainly Europe)

Essential Skills & Experience

    • Bachelor's, associate Degree or qualified by experience
    • 2 years experience in Field Service Engineering and/ or technical project management or project coordination
    • Familiarity working in a regulated environment
    • Experience supporting external and internal customers
    • Fluent in German & English
    • Customer-facing and technical problem-solving skills
    • Interfacing with clients and other stakeholders at all levels of their organization
    • Ability to read and work with technical drawings and architects’ drawings
    • Commercially aware
    • Attention to detail
    • Ability to juggle multiple projects

Desirable Skills & Experience

    • Radiation Oncology /Radiotherapy/ Medical Imaging
    • Installations Project Management
Vision RT is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment and development without regard to race, colour, religion, sexual orientation, gender, national origin, disability, or protected veteran status.