Medical Physicist for Radiotherapy Clinical Application position
Japan
Sales and Clinical Support – Clinical Support APAC /
Contract. Full-time /
Remote
Vision RT is a rapidly expanding MedTech company at the forefront of transforming radiation therapy. We are the inventors of Surface Guided Radiation Therapy (SGRT), which harnesses advanced 3D camera systems and sophisticated AI, Computer Vision, and Machine Learning software. Our mission is to enhance the safety, precision, and comfort of radiation therapy for patients. Notably, our innovative solutions are deployed across all 15 of the prestigious "Best Hospitals for Cancer," as recognized by US News & World Report
Company video: https://youtu.be/ci5BrRrp4h0
With around 300 employees globally, and offices in the UK, Poland & US, we operate autonomously as part of the Danish company Demant A/S, one of the largest healthcare companies in the world.
The role
This role requires some travel providing Sales Support, Customer support, Clinical training and Clinical testing on all of Vision RT product range. Due to the nature of the medical industry some unsocial working hours is required.
** This role will require up to 75% travel. Primarily Japan but also other countries in APAC**
Key responsibilities will include:
- Sales support: This would involve assisting the ASIA Sales Managers by presenting the product to prospective customers and supporting Varian and our distributors in general at a product specialist level.
- Customer Support: This would involve providing onsite, telephone and remote support for our customers, for Vision RT’s range of products.
- Clinical training: This person would perform training classes in the London and Hong Kong training centre and potentially to other Austrasia and Asian customers if possible (when the training centre is established) and clinical onsite support as well as telephone support. (phase 1, 2 & 3)
- Clinical testing: Assisting with testing new releases in a clinical environment in as many clinical scenarios as possible.
- Work closely with existing customers to provide expert support and assistance in clinical utilisation of Vision RT’s products.
- Close liaison with key customer sites to develop clinical protocols and to support the clinical adoption and development of new applications.
- Liaise with R&D to provide product feedback and recommendations for future improvements.
- Attend exhibitions and provide product demonstrations.
- Assist sales with product demonstrations at customer sites.
- Provide clinical applications training to customers either in-house, on site or remotely.
- Coordinate or lead customer and/or employee training classes. May also conduct group presentations at seminars, training programs, and trade shows.
- Assist in creating support training information in the form of workflows, user guides, e-learning courses.
- Provide phone support to customers and colleagues on the clinical operation of the Vision RT systems.
- Assist in Generating customer Information bulletins (CIB), and in the tracking and delivery of those bulletins.
- Provide testing and feedback analysis to development staff on the new functionality of software.
- Support distributors and other commercial partners in ASIA on special occasions.
- Provide backup support in other regions as and when required
- International travel will be necessary.
Essential Skills & Experience
- Medical Physics background
- 3 or more years of clinical experience in radiotherapy
- Fluent in Japanese and fluent or professional working English
- Comfortable interfacing with clients and other stakeholders at all levels of their organization
- Excellent communication skills (verbal and written) with both internal and external customers and suppliers
- Excellent customer facing and problem-solving skills
- Working knowledge of MS Office Applications/ Windows
- Ability to work independently and as part of a cross functional team
- Educated to bachelor's degree level, or equivalent qualification in Radiotherapy (e.g., Dipl.-Phys., Dipl.-Ing., MTRA, or Radio oncologists)
Desirable skills & experience
- Additional languages from other countries in APAC
- Previous experience with AlignRT/ OSMS
Vision RT is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment and development without regard to race, colour, religion, sexual orientation, gender, national origin, disability, or protected veteran status.
