Medical Physicist required Clinical Application Specialist position.

Southern India
Customer Support – Customer Support EMEIA /
Permanent, Full-time /
Remote
Vision RT is a fast-growing MedTech company transforming radiation therapy for cancer patients by helping make it more accurate, effective, and comfortable. The company is the inventor of, and a market leader in, Surface Guided Radiation Therapy (SGRT). This technology uses advanced 3D cameras to track surface data, providing enhanced guidance across every step of the radiotherapy workflow.

Vision RT’s SGRT solutions are in 24 out of the 25 “Best Hospitals for Cancer,” as tracked by US News & World Report.
The company is recognised as one of Britain’s fastest-growing private tech companies, as featured in the 2025 Sunday Times 100 Tech list. Vision RT is also a recipient of the 2024 King’s Award for Enterprise, the UK’s most prestigious accolade for business excellence.

Company video

With around 300 employees globally and offices in the UK, Poland, and the USA, Vision RT operates independently as part of the Danish company William Demant Invest A/S, one of the world’s largest investors in healthcare companies. Employees benefit from the security and reach of being part of a large global enterprise, combined with the agility and innovation of a startup.

Vision RT is a company with strong values, a clear mission, and a bright future. It is an exciting and rewarding organisation in which to work.

About the role

Clinical Application Specialist (homebased) for EMEIA region. Ideal candidate should be fluent in southern Indian (Tamil or Malayalam) and English languages. Fluency in Hindi is also a plus.

Key responsibilities will include

  • Ability to travel 80% of working hours
  • General responsibilities of clinical application specialist would be
  • Clinical training: Provide customer the on-site support and clinical training within a scope of “going live” clinical training
  • process and perform training classes both in the training centre and on-site.
  • Clinical testing: Assisting with testing new releases in a clinical environment in as many clinical scenarios as possible.
  • Sales support: This would involve assisting the Sales Managers by presenting the product to prospective customers.
  • Customer Support: This would involve providing onsite, telephone and remote support for our customers, for Vision
  • RT’s range of products.
  • Specific details
  • Work closely with existing customers to provide expert support and assistance in clinical utilisation of Vision RT’s
  • products.
  • Close liaison with key customer sites to develop clinical protocols and to support the clinical adoption and development
  • of new applications.
  • Liaise with R&D to provide product feedback and recommendations for future improvements.
  • Attend exhibitions and provide product demonstrations.
  • Assist sales with product demonstrations at customer sites.
  • Provide clinical applications training to customers either in-house, on site or remotely.
  • Coordinate or lead customer and/or employee training classes. May also conduct group presentations at seminars,
  • training programs, and trade shows.
  • Assist in creating support training information in the form of workflows, user guides, e-learning courses.
  • Provide phone support to customers and colleagues on the clinical operation of the Vision RT systems.
  • Assist in generating customer Information bulletins (CIB), and in the tracking and delivery of those bulletins.
  • Provide testing and feedback analysis to development staff on the new functionality of software.
  • Support distributors and other commercial partners in EMEIA on special occasions.
  • Provide backup support in other regions as and when required

Essential Skills & Experience

  • Medical Physicist certification
  • 3 or more years of clinical experience in radiotherapy
  • Commercial experience a plus
  • Fluent in Tamil or Malayalam and English
  • Fluency in Hindi is a plus
  • Advanced IT skills

Desirable Skills & Experience

  • Excellent communication skills
  • Customer oriented and result driven
  • Self-sufficient and self-motivated
  • Driving license is a plus
  • Some weekend work/travel expected (as required)
Vision RT is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment and development without regard to race, colour, religion, sexual orientation, gender, national origin, disability, or protected veteran status.