Site Reliability Engineer (m/f/d)

Some Unzer Locations
Engineering /
Full-time /
About us
Unzer is a leading European fintech company with a mission to simplify international payments for e-commerce and retail businesses. Our brand was formed from 13 companies that now contribute to building a unique product covering the entire payment flow.  
At Unzer, we are driven by the belief that customers should enjoy a seamless shopping experience, no matter where they choose to shop. We are a team of over 700 experts of 55 different nationalities, dedicated to creating a state-of-the-art unified commerce platform. Our goal is to enable businesses to delight their customers with a seamless payment experience.  
Whether you're a tech enthusiast, payment expert, or a dedicated support professional, we are looking for individuals who are passionate about making a difference.  
Our offices

We are based across Austria, Denmark, Germany and Luxembourg with a HQ in Berlin.  
Our values:  

Raise the bar – we begin each day by striving to do better.  
Deliver results – we want to focus on quality delivery - here and now.  
Together, not alone – we support and treat each other with respect, acting always as one team.  
Act with integrity – we are true to our word.  
Put merchants first – we solve merchants’ problems and prioritise our customer’s interests.  
Embrace accountability – we don't sacrifice long-term value over short-term results. 
About the Team 

At Unzer, our Site Reliability Engineering team plays a crucial role in ensuring the reliability, availability, and performance of our applications, and ensuring that our payment platforms exceed user-experience expectations. Adopting a cloud-first strategy, we collaborate across departments to enhance our systems and services. Our focus is on combining engineering excellence with operational discipline to ensure top-tier reliability and automation for both customer-facing and internal applications. 

What your work will look like:

    • Work closely with engineering teams to create resilient, high-performing, and scalable systems. Influence technology choices and improve our infrastructure and applications' reliability. 
    • Collaborate to automate repetitive, manual, or risky tasks, developing tools and integrating systems that enhance our foundational infrastructure and platform services. Support our engineering teams in building, deploying, and operating with greater efficiency and reliability, directly contributing to an improved developer experience. 
    • Establish and refine monitoring and alerting, to ensure operational smoothness and anticipate infrastructure needs and potential failures. Contribute to the resilience and reliability of our systems through effective maintenance strategies. 
    • Engage in on-call duties, applying your knowledge of distributed systems to swiftly address and rectify issues. Promote a culture of learning and improvement by conducting thorough post-mortems. 
    • Lead initiatives to advance our technological processes, enhance security measures, and support cloud-native development. Empower our engineering teams with the tools and practices needed for successful deployment and operations at scale. 

What you need to be successful in this role:

    •  At least 3 years of experience in Site Reliability Engineering, Software Engineering, or an infrastructure-focused DevOps role. 
    • Solid expertise in cloud systems, with a deep understanding of AWS Stack. 
    • Strong background in managing and optimizing Kubernetes clusters at scale. 
    • Experience in implementing and managing monitoring, alerting, logging, and observability solutions (e.g., Datadog, Prometheus) to ensure application reliability and performance. 
    • Demonstrated experience with Terraform for infrastructure as code practices and with CI/CD pipelines using GitHub Actions or Jenkins. 
    • Proven ability to debug, fix, and optimize code, with troubleshooting skills across applications, networking, and systems. 
    • Excellent communication and collaboration skills, with a passion for working in a fast-paced environment. 

    • Nice to have: 
    • Experience with GCP is a significant plus 
    • Proficiency in building tooling using programming or scripting languages, including but not limited to Go, Python, and Bash. 
    • Solid understanding of Linux and networking principles 

What’s next?

    • Does it sound exciting? -  Apply with your CV in English. Please don’t shy away if you don’t meet all the requirements! We’re looking forward to meeting you.  
    • We will get back to you within 7 days of receiving your application.   
    • The interview process includes a 30-minute intro call with a TA Partner, 90 90-minute technical interview, a 45-minute call with your potential manager (up to 45 minutes) and meet the team chat. Please note the process might alter depending on our team’s availability.   
What’s in there for you: 
🏡 Work from home up to 60% of the time. We want you to keep your work-life balance.  
🚲 Mobility support, whether you choose bike rental or leasing or a Deutschlandticket - we've got you covered.  
🫴 Explore counselling assistance, be it for professional or personal matters, through our associated platform.  
💰 Pension scheme, we want to give back and help you secure your future.  
🏖️ 15 days a year of workation from your desired destination within the EU.  
🕟 Flexible working hours – you get to choose the schedule that works best for you!  
📗 Learning budget of 1000 euros per year – you can develop your passions with us.  
🎉 Enjoy some fun moments with your coworkers – we throw a company party once a year and host several team events!  
*Unzer is an equal employment opportunities workplace, and we commit to hiring regardless of race, sex, gender identification, sexual orientation, national origin, native language, religion, age, disability, marital status, citizenship, genetic information, pregnancy, or any other characteristic protected by law. Please refrain from including your picture and age with the application.