Key Account Manager E-com - BNPL (m/f/d)
Some Unzer Locations
Sales /
Full-time /
Hybrid
About Us
Unzer is a leading European fintech company with a mission to simplify international payments for e-commerce and retail businesses. Our brand was formed from 13 companies that now contribute to building a unique product covering the entire payment flow.
At Unzer, we are driven by the belief that customers should enjoy a seamless shopping experience, no matter where they choose to shop. We are a team of over 700 experts of 55 different nationalities, dedicated to creating a state-of-the-art unified commerce platform. Our goal is to enable businesses to delight their customers with a seamless payment experience.
Whether you're a tech enthusiast, payment expert, or a dedicated support professional, we are looking for individuals who are passionate about making a difference.
Our offices: We are based across Austria, Denmark, Germany and Luxembourg with a HQ in Berlin.
Our values:
Raise the bar – we begin each day by striving to do better.
Deliver results – we want to focus on quality delivery - here and now.
Together, not alone – we support and treat each other with respect, acting always as one team.
Act with integrity – we are true to our word.
Put merchants first – we solve merchants’ problems and prioritise our customer’s interests.
Embrace accountability – we don't sacrifice long-term value over short-term results.
About The Team
The UnzerE-Commerce Team consists of a Sales (Hunting) and a Key Account (Farming) Team, as well as a Sales Operation Team, which supports operational tasks (contract preparation, change orders, etc.). In addition, our technical key account team (TKAM) supports the sales team in customer acquisition as well as in daily cooperation with all technical questions and challenges. Thus, we ensure holistic key account support from the first contact to successful joint growth.
What your work will look like:
- You will maintain, develop and build customer relationships
- You'll cultivate customer relationships through the implementation of account development plans and conducting business review meetings.
- Up- and cross-selling the entire Unzer Group product portfolio (credit card acceptance, alternative payment methods, BuyNowPayLater) across all channels (ECOM/POS)
- You will represent the company and live the values of Unzer
- You will inspire our customers/ prospects with in-depth knowledge of the products around our white-label BNPL solution and active up-and-cross-selling of the Unzer portfolio (payment acceptance ECOM/POS, POS solutions, etc.)
- You will participate in conferences, events and trade shows
- You will work on project implementation and support together with our technical Key Account Team
What you need to be successful in this role:
- You graduated with a technical or business focus diploma
- You have 3+ years of experience in Key Account Management, ideally in the BuyNowPayLater domain
- You can contribute at a leadership level
- You have a motivated sales personality with strong organizational skills, you're customer-oriented, and can work independently
- You have the sense of responsibility, ability to work in a team and reliability
- You have a great communication skill and are fluent both in German & English
- You are willing to travel to customers and participate in trade fairs, conferences and events
- Basic technical understanding of payment flows, APIs, etc.
- The existing network in the retail segment
Ideally, you also have:
What’s next?
- Does it sound exciting? - Apply with your CV in English. Please don’t shy away if you don’t meet all the requirements! We’re looking forward to meeting you.
- We will get back to you within 7 days of receiving your application.
What’s in there for you:
🏡 Work from home up to 60% of the time. We want you to keep your work-life balance.
🚲 Mobility support, whether you choose bike rental or leasing or a Deutschlandticket - we've got you covered.
🫴 Explore counselling assistance, be it for professional or personal matters, through our associated platform.
💰 Pension scheme, we want to give back and help you secure your future.
🏖️ 15 days a year of workation from your desired destination within the EU.
🕟 Flexible working hours – you get to choose the schedule that works best for you!
📗 Learning budget of 1000 euros per year – you can develop your passions with us.
🎉 Enjoy some fun moments with your coworkers – we throw a company party once a year and host several team events!
*Unzer is an equal employment opportunities workplace, and we commit to hiring regardless of race, sex, gender identification, sexual orientation, national origin, native language, religion, age, disability, marital status, citizenship, genetic information, pregnancy, or any other characteristic protected by law. Please refrain from including your picture and age with the application.
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