Outsourcing Manager (m/f/d)

Risk Control /
Full-time /

Unzer is a leading European fintech company with a mission to simplify international payments for e-commerce and retail businesses. Our brand was formed from 13 companies that now contribute to building a unique product covering the entire payment flow.  
At Unzer, we are driven by the belief that customers should enjoy a seamless shopping experience, no matter where they choose to shop. We are a team of over 700 experts of 55 different nationalities, dedicated to creating a state-of-the-art unified commerce platform. Our goal is to enable businesses to delight their customers with a seamless payment experience.  
Whether you're a tech enthusiast, payment expert, or a dedicated support professional, we are looking for individuals who are passionate about making a difference.  
Our offices: We are based across Austria, Denmark, Germany and Luxembourg with a HQ in Berlin.  

Our values: 
Raise the bar – we begin each day by striving to do better.  
Deliver results – we want to focus on quality delivery - here and now. 
Together, not alone – we support and treat each other with respect, acting always as one team.  
Act with integrity – we are true to our word.  
Put merchants first – we solve merchants’ problems and prioritise our customer’s interests.  
Embrace accountability – we don't sacrifice long-term value over short-term results.  


As part of the Outsourcing team, you are expected to deeply immerse yourself into topics and areas, to identify and manage any obstacle that could hinder the organisation to meet its strategic objectives and ensure that the organisation acts within the set risk appetite set by Unzer.  

This is an exciting role in which you will have the opportunity to act from 2nd line of defense, ensuring fitting outsourcing strategy, risk appetite and governance – to help in making sure that risk and controls are effectively managed within the Unzer group. Within this role, you will be part of the Enterprise Risk division and will work in close collaboration with teams/people across the group.

What your work will look like: 

    • Ensuring the Outsourcing framework is implemented and integrated across Unzer entities in accordance with the relevant EBA and other EU regulations such asGerman or Danish regulations. 
    • Be the group/local expert and support to the teams in outsourcing related matters.  
    • Continually assess the Outsourcing Framework and propose changes to meet all internal and external (regulatory, risk and control requirements).  
    • Responsible for the Outsourcing strategy.  
    • Further development and maintaining Unzer Outsourcing governance.  
    • Support with the risk assessment of (material)outsourcing contracts. 
    • Be the liaison to the internal and external audits as well as other audits in the area of outsourcing management.    
    • Implementation and monitoring of training and risk awareness programs.  
    • Monitoring, control and documentation of outsourced activities and processes of Unzer as well as other external procurement of services. 

What you need to be successful in this role: 

    • Knowledge of regulatory requirements around Vendor/Third Party and/or Outsourcing 
    • A sound knowledge of risk management/internal control and experience in setting up and/or management a risk management framework  
    • Understanding of one of the EU regulations, preferably German or Danish regulations.  
    • Experience working in an agile working environment.  
    • Enjoy collaborating with people with different backgrounds and visions, towards the same goal, in a complex environment.  
    • The skill set to interpret regulations, present conclusions and plans in both oral an in writing to various stakeholders.  
    • Languages: working proficiency and communication skills in verbal and written English 

What's next:

    • Does it sound exciting? -  Apply with your CV in English. Please don’t shy away if you don’t meet all the requirements! We’re looking forward to meeting you. 
    • We will get back to you within 7 days from receiving your application.  
    • The interview process includes a 30min intro call with a TA Partner, 60 min conversation with the team and a 45min call with your potential manager. Please note the process might alter depending on our team’s availability.  
What’s in there for you: 

🏡 Work from home up to 60% of the time. We want you to keep your work-life balance.  
🚲 Mobility support, whether you choose a Bike or a Deutschland ticket - we've got you covered.  
🫴 Explore counselling assistance, be it for professional or personal matters, through our associated platform.  
💰 Pension scheme, we want to give back and help you secure your future.  
🏖️ 15 days a year of workation from your desired destination within the EU.  
🕟 Flexible working hours – you get to choose the schedule that works best for you!  
📗  Learning budget of 1000 euros per year – you can develop your passions with us.  
🎉  Enjoy some fun moments with your coworkers – we throw a company party once a year and host several team events!  

*Unzer is an equal employment opportunities workplace, and we commit to hiring regardless of race, sex, gender identification, sexual orientation, national origin, native language, religion, age, disability, marital status, citizenship, genetic information, pregnancy, or any other characteristic protected by law. Please refrain from including your picture and age with the application.