Director of UI/UX

Canada / Spain / Netherlands / Germany / Argentina
Product – Product /
Full-time /
Remote
Help us bring people and businesses together
Our SaaS platform enables multi-location brands and businesses to boost their online presence. From big to small, from Adidas to ZenPark, our client base contains some of your favourite brands as well, we bet.  

The Past, Present & Future

The Past: Uberall was founded in 2013 by David Federhen and Florian Hübner, two longtime friends with a vision to improve customer experience across the online and offline worlds. They created a platform that connected companies with local customers in the digital-first moment. 

The Present: We're on a mission to empower businesses to thrive locally, and believe every business deserves success, regardless of size or location. Simply put, our location marketing platform exists to help our customers get found online and connect with customers through search, discovery, engagement, and conversion. 

The Future: We're a growing company with a bright future, and our journey to become the global leader in location marketing is well underway. We have a passionate and diverse team, a comprehensive, intuitive platform, and a clear vision for the future. We're looking for talented and passionate people (like you 👋) to join us on our journey.

You and us

We are approaching 400 Uberallers, with 50+ different nationalities, who live and breathe our three core values: 

🌵 GROW TOGETHER  
⛰ DEMONSTRATE PASSION & PERFORMANCE  
✊ BE BOLD & DRIVE CHANGE 

So, what are you waiting for? If you're passionate, driven, and ready to be bold, we want you on our team! Apply now and let's grow together.🚀

The Director of UI/UX will work closely with the rest of the product organization, main company stakeholders, and an existing team of high-performing designers to create the user experience for the core journeys, workflows, and products at Uberall. You will lead the user experience and partner closely with product, engineering, and data counterparts to enhance the overall quality, value, and experience of our platform, CoreX. 

You will actively oversee a growing team in all aspects of user experience including understanding business and user requirements, creating information architecture diagrams and user flows, building detailed wireframes, and high and low-fidelity prototypes, and creating of new concepts. You will be responsible for setting the design strategy and ensuring that all elements of the user experience are optimized for usability and marketability.

In your normal days, you will:

    • Develop and drive the Product Design vision and strategy that delivers significant user and business value for Uberall
    • Provide overall UX/UI design strategy and guidance to a team of designers and cross-functional product team members to deliver on the strategy and KPIs
    • Develop a world-class Product Design team - hire, manage performance, support growth, and mentor
    • Define career paths, help people to identify opportunities for growth, and outline plans for achieving measurable goals
    • Work with leaders of other functions (e.g. Product, Engineering, Data, Marketing) to ensure that teams are collaborating effectively to execute company strategy
    • Champion design culture within the organization and outside of it, and build a culture of close collaboration between teams
    • Continuously align the priorities, and objectives and clarify what success looks like
    • Develop and drive adoption of discovery best practices (user research, design, journey mapping, prototyping, user testing, etc.) and coach Product Designers to produce high-quality design outcomes throughout the product development cycle in an agile, fast environment
    • Lead the development of all user experiences and ensure they are thorough, thought-through, intuitive, easy to use, timely, and gorgeous for a global customer base
    • Be a passionate advocate for the user, and ground ideas in data-driven solutions by partnering with our Product data analysts to incorporate customer insights and principles throughout the creative process.
    • Collaborate with key internal stakeholders and customers to ensure the creation and delivery of experiences that drive greater platform usage and customer engagement
    • Oversee UI/UX research and beta-testing to optimize the user journey and platform performance

You are a great fit if you have:

    • 10+ years of UI/UX experience designing B2B / SaaS applications, websites, and mobile experiences
    • Strong design point-of-view and proven ability to innovate
    • Must be able to communicate concepts, design rationale, and design details verbally, visually, and in written format
    • Expert understanding of user-centric product discovery practices
    • Hands-on leader who can leverage their design skills to guide and mentor the team and contribute to design projects as needed
    • Portfolio of projects that demonstrate your skills and experience as a Product designer and Head/Director of UX
    • Motivated leader – can inspire a cross-disciplinary team with loyalty, commitment, and quality of delivery
    • Exceptional skills in ideation, sketching, wireframing, user flows, mapping, and information architecture
    • Fluency with the Adobe Suite and design tools, most notably Figma, Maze, and/or other UX & UI, User Testing, and design software
    • Clear and current understanding of the capabilities and limitations of front-end technologies
    • Demonstrated experiences launching products on frontend frameworks, designing responsive cross-channel services and applications, and delivering UX works within agile production
    • Data sleuth – great skill combing through analytics and behavioral insights to generate new experiments and opportunities to improve our products and differentiate the user experience
    • Track record of delivering consistent performance and growth in your people
    • Be an advocate for the overall Design culture of the organization
    • Experience working and leading in a remote team is a plus
What we offer:

💜 A mission with meaning and purpose At Uberall, we foster genuine connections between local businesses and people. Our diverse team allows us to win together with our partners, co-workers, and customers. Speaking of our customers, they’re some of the most recognizable businesses in the world.

😁 A truly human culture We’re famous for our culture. Uberallers live by our values of mutual respect and boldness. We’re open, collaborative risk-takers with a whole lot of passion and grit.

🤸🏽‍♀️ Flexibility to fit your lifestyle Want to come to an office for collaboration? We’ve got space for you in Berlin, Amsterdam, Barcelona, Detroit, and London. We also offer co-working access in Montreal, Paris, LA and San Diego. Prefer to work remotely? Fine by us! Bonus points if we meet your pets in a video call. If working from another country is legally possible for you and within a reasonable time zone, we happily support work-ations.

💸  A piece of the pie Our pay & perks are competitive, and you better believe we review them on the regular to make sure they stay that way. We grow together, so of course all Uberallers are part of our long-term incentive program through VSOP/ESOP.

Emotional and intellectual connection Events and alignment sessions - YES and YES. With the team, cross-functions, regional, you name it - we love bringing people together. Uberallers share a LOT of hobbies. Whatever you’re into – reading books, baking, heavy metal, fostering kittens . . . you’ll find kindred spirits on our team.

🧘 Health and Wellness We prioritize your wellness with generous holiday time, paid parental and circumstantial leave, and individualized health and wellness opportunities depending on your location.

⭐️ All-access pass Get immersed in Uberall from day one. Your onboarding is packed with a deep dive into our values, insights into all our departments, and a chance to ask the CEO anything. We come together monthly for our town hall and product showroom so you’re always in the know.

🌵 Everyday growth We support you on your non-stop learning journey. We offer development dialogues, live workshops on topics like resilience and feedback, and a Leadership Academy to make sure our leaders have all the tools to bring out the very best in teams. We also invest in your growth with a learning grant program reinforcing our commitment to fostering a culture of continuous learning.

🖥 Top-of-the-line tech MacBook Pro, magic mouse, 2nd screen . . . Need anything else? Let the People & Culture team know.

Remember our "Grow Together" value from the beginning of the ad? 

We mean it. 

🌵🏔✊

Everything starts with getting in touch. The best way to express your interest is by applying online. We will be carefully reading your profile and can't wait to hear from you.

In the meantime, let our "life@uberall" social accounts give you some real-life impressions.

👥 Diversity, Equity, Inclusion & Belonging:

At Uberall, we believe inclusion unlocks the potential of diversity. It’s right there in our number one core value – Grow Together. Sure, we’re approaching 400 unique people with over 50 nationalities working in 30 different countries, but we’re all Uberallers. That means we’re collaborative, open-minded, and assume positive intent in everything we do. We don’t judge, and we don’t exclude.

Our flexible ways of working are designed to make sure each and every Uberaller belongs and thrives, no matter their background, abilities, or lifestyle. We don’t just think inclusion makes us stronger, we KNOW it.