You should be comfortable working from Apple and Jamf documentation, investigating unfamiliar behaviours and translating operational requirements into production-quality automation. Your solutions account for failure, test changes before release, scale to an enterprise environment, provide useful telemetry and favour reusable frameworks over isolated scripts. You take ownership from design through operation, document your work and balance long-term platform improvements with immediate business needs. 
 
What success looks like 
You will measurably reduce manual effort, deployment lead time and configuration drift across the macOS estate. Enrollment, configuration, software delivery, patching, security compliance and device lifecycle processes will become increasingly automated, observable, auditable and recoverable. 
 
Over time, you will establish a scalable Apple endpoint automation model based on Jamf Pro, APIs, version-controlled code, release pipelines and shared engineering standards rather than manual platform administration. 

What you'll do: 
macOS Platform & Jamf Automation 

• Design and maintain automation for macOS enrolment, provisioning, configuration, application delivery, updates and device retirement using Jamf Pro. 

• Build reusable scripts, tools and workflows using shell scripting, Python, Jamf APIs and other appropriate technologies. 

• Administer and automate Jamf policies, configuration profiles, Jamf Blueprints, Jamf compliance, extension attributes, smart groups, packages and lifecycle workflows. 

• Integrate Jamf Pro and Apple Business Manager with identity, security, asset, infrastructure and service-management platforms. 

• Apply Git, CI/CD, automated testing and configuration-as-code practices so Apple platform changes are controlled, repeatable and auditable. 

Security, Compliance & Observability 

• Translate macOS security and compliance requirements into Jamf configuration profiles, automated controls and measurable outcomes. 

• Automate macOS and third-party application patching, vulnerability remediation and exception handling. 

• Build guardrails for FileVault, endpoint protection, authentication, privacy controls and device compliance. 

• Create inventory, telemetry, dashboards and alerting that provide actionable visibility into automation performance, Mac health and risk. 

• Partner with Security teams to automate evidence collection, audit reporting and remediation workflows for the Apple estate. 

Engineering, Lifecycle & Support 

• Define the macOS and Jamf automation architecture, engineering standards and roadmap for a global Apple device service. 

• Engineer automated packaging, deployment, update and rollback pipelines for macOS applications. 

• Evaluate Jamf, Apple and related ecosystem capabilities, APIs and emerging technologies to simplify or extend the service. 

• Troubleshoot complex failures across macOS, Jamf, identity, networking, security and application-delivery services. 

• Convert recurring Mac incidents and support escalations into automated detection, remediation or prevention. 

• Document designs, code, operating procedures and support models, and enable support teams to use them effectively. 

 
What you'll need: 

• Jamf 300 certification. 

• 4+ years of experience engineering and automating macOS services in a modern enterprise environment. 

• Deep hands-on expertise with Jamf Pro, including policies, profiles, smart groups, extension attributes, inventory, application deployment and API-based administration. 

• Strong knowledge of macOS management, Apple Business Manager, Automated Device Enrollment, declarative device management and Apple security controls. 

• Ability to build production-quality automation using shell scripting, Python, REST APIs and structured data formats, supported by Git, CI/CD, testing, secrets management, Jamf webhooks and code review. 

• Experience automating macOS application packaging, deployment, patching and vulnerability remediation; a bachelor’s degree in IT or Computer Science, or equivalent practical experience. 

Additional experience that would be valuable: 

• Experience with identity integrations, Platform SSO, certificate services, zero-touch deployment and device trust. 

• Knowledge of Installomator, swiftDialog, Nudge, or similar community and enterprise macOS automation tooling. 

• Experience integrating Jamf with ServiceNow, asset-management, security, observability or data platforms. 

• Cloud services, serverless functions, SQL or reporting technologies used to host integrations and analyse endpoint data. 

• Familiarity with Microsoft Intune, Linux or mobile device management in a broader endpoint environment.