Service Delivery Manager

Medellin, Colombia
Client Delivery /
Hybrid /
Hybrid
Symphony is a global design and development software company headquartered in San Francisco with 650+ technologists located across engineering offices in Southeast Europe and Latin America, along with business development offices in the US and Western Europe, and a Remote hub engaging employees from Latin America to Africa and Asia. In the last 17 years, we have launched over 200 products for the world’s leading startups, enterprises, and Fortune 500 companies.

Our team has a proven track record in helping clients increase revenue, reduce time-to-market, improve end-user experiences, and achieve scalability. We have domain expertise spanning financial services, banking, retail, technology, healthcare, as well as the VC and PE ecosystem, among others.

This is an excellent opportunity for all Service Delivery Managers to join us in expanding a global powerhouse and partnering with worldwide industry leaders to solve some of the most complex digital challenges.

What would be your job, you ask?

    • Take an active role in project and iteration planning, tracking and reporting project status;
    • Manage day to day relationships with the client at the highest quality level, and coordinating work between different teams at different locations;
    • Be responsible for successful completion of all phases of the project life cycle;
    • Support the development team(s), obtaining the necessary information for the team from all related sources;
    • Manage the project flow in the most efficient way, with very high quality and standards.

There are some requirements that will make you stand out:

    • Outstanding organizational skills;
    • Excellent communication skills, both written and verbal;
    • Full professional proficiency in English;
    • Relevant experience and proficiency with Project Management disciplines and tools;
    • Experience with Agile methodology and Agile frameworks;
    • Relevant education in Software development or IT Management is a big plus;
    • 6+ years of experience in Service Delivery Manager and Product Owner or Project Manager role in software development area is a great advantage.
Ready to Join Us?

We’re excited to hear from you! If this opportunity sparks your interest, don’t hesitate—let’s see where this journey can take us.
We’ll review applications as they come in and promptly reach out to candidates chosen to move forward in the process.

Curious to Learn More?

If you have any questions our Talent Acquisition team is here for you. Feel free to drop us an email at [email protected]. We’d love to connect!