Development Support Engineer

Budapest, Hungary /
Engineering /
We started this company with a vision which was to create a place where engineers thrive, where they can try out the latest technologies and not get sucked into legacy solutions but always learn and develop while working every day. As we are a software development agency, our work is never boring. You can develop smart applications, fintech solutions, even robots, depending on the project you’re landing on. Right now we are a team of 60 developers on Java, Full-stack Javascript, Android, and iOS platforms and 15 Automation and Manual testers, working on the next big thing. We value openness, modesty, hard work, and simple yet great solutions.

Supercharge is setting up a brand new team to help us expand our service offering with after-sales support services. We’re looking for players who’d love to take part in laying down the foundations of a great support team. As this is quite new territory for us, we're seeking professionals who like to take initiative, who are full of ideas and have experience in the field of software support life-cycle management. If you think this is something that excites you, then here’s the deal:

As a Development Support Engineer you will:

    • Provide after-sales L3 support service
    • Train in and support our customer in the proper use
    • Maintain project health with DevOps practices
    • Ensure proactive availability assurance
    • Resolve bugs accumulated in the back-log by coding
    • Solving both known and new technical issues
    • Contribute to new feature development and product improvement
    • Help in small-scale development projects on-demand

What we expect from you:

    • Full-stack coding experience with Java (Spring/Kotlin) and JavaScript (Angular with TypeScript), any exposure to NodeJS and React is a plus
    • Experience with databases (SQL or NoSQL)
    • OOP mindset
    • DevOps experience
    • Strong communications skills - both in English and Hungarian
    • Customer-focus and support experience

What we are offering:

    • Constant learning by attending/leading in-house workshops
    • English class 4 times a week
    • Open-minded and supportive team
    • Platform to try out new stuff every day
    • A young team of 140 who wants to create awesome products
    • Travelling around the world
    • Cool office in the heart of Budapest
    • Playstation, beer tap, awesome company culture 🙂

Supercharge was founded in Budapest and the office here is our headquarters. While we have local offices in multiple countries, this is the hub where we serve our clients from. On any given day you will find this place buzzing with our people working on cool products or chilling out at one of our after-work events. The “Office of the Year” award-winning space is conveniently located in the heart of Budapest near Deak Ferenc square so prepare yourself for culinary adventures during lunch nearby.

Our culture is very strong and we try to keep it that way. We believe that the power of personal contact and interaction can improve team dynamics and support our well-being, thus we implemented hybrid work policies, which means 3 days of office presence and 2 days of optional home office. For those who commute from the countryside, we provide more flexibility.