Field Team Executive ( weekend)
London Bridge
Stellar HQ - London – Client Servicing /
Part-Time /
Hybrid
Stellar Global is recruiting a Field Team Executive to work with our 3rd party retail teams across the UK and Ireland.
In this role the Field Team Executive will be responsible for supporting the Sage Appliances, Therabody, Electrolux, Oura & Bosch accounts and Product Expert teams for Saturday, Sunday & Monday ( 22.5 hrs per week). This role is mainly a field role in the UK and Ireland, so the ability to travel and stay away from home will be essential. You will be required to work from the London Bridge HQ office for a minimum of 2 Mondays per month.
About Stellar:
Stellar is a Retail Experience agency, we unlock a brand's potential in retail performance by driving product sales and customer loyalty. We provide the best-in-class service for physical, virtual and hybrid retail experiences for high profile clients, such as Therabody, Samsung, Sage Appliances, Nike and more. We invest in our staff, provide bespoke training programs, and offer opportunities to flourish and progress. At Stellar, we are committed to working smart, staying curious, owning our work, and always bringing a can-do attitude.
Stellar is an an Equal Opportunities Employer. We value diversity and inclusion, and all applications are considered equally.
Key Accountabilities:
- Manage staff compliance to aid successful delivery of physical campaigns (aiming for 100% compliance) such as ensure staff check in and out on time each day, communicate illnesses and schedule changes etc
- Support with the training of staff across UK & Ireland, visiting staff on a regular basis (minimum 2 weekends per month travelling to stores with occasional overnight stays)
- Aid in the onboarding and ongoing training of staff and visit a minimum of 2 store locations each week
- Deliver outstanding client service and campaigns to meet their KPIs and deadlines.
- Be familiar with up to date account reporting processes (admin) , for example: export reports from Looker Studios and collate data using Microsoft and/or Google products, regular use of software such as Jotform, Deputy and POS systems such as Square
- Embrace the Stellar values: Own It, Stay Curios, Be Can Do and Work Smart
Person Specification ( knowledge/experience):
- A proven track record of excellent performance and attendance, ideally in retail environment or on the field in a similar role
- Excellent communication skills both written and verbal
- Good understanding of Microsoft and/or Google products
- A motivated, can-do mindset
- Frequent travel with overnight stays
- Full UK driving licence (desirable)
- Access to own car with insurance for business use (desirable)
- Able to work in the London Bridge HQ office for a minimum of 2 Mondays per month
What do we offer:
- £18k annual salary plus bonus
- Part time role, Saturday to Monday
- 22.5 contracted hours
- Working shift: 9am- 5.30pm
- Working across clients - Sage, Therabody, Oura, Electrolux and BSH
- Hybrid role: 2 days in the office (London Bridge) per month
- Travel to sites, occasional overnight stay ( travel expenses will be covered), across UK and Ireland
- Medical cash plan - that allows you to claim back money spent on private treatments and appointments (e.g. dentist, diagnostic tests, etc). It also offers additional benefits such as virtual GP appointments, counselling and discounts for gyms
- A fun, friendly place to work with regular work events
£18,000 - £18,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
