Store Manager

Harrods, London

Samsung Harrods – Harrods /

Fixed Term and Full Time /

On-site

Are you passionate about technologies, looking for a retail management position and open to the opportunity to work at the well known luxury department store?

If your answers are yes, you could be a great candidate for the Samsung Flagship retail, Store Manager role in Harrods, London! This is maternity cover contract for 12 months.

Overall purpose of the role:
As a Flagship Retail General Manager/Store Manager, you will lead your team to success through inspirational leadership and bringing the ethos of Samsung connected innovation to life to your team and our customers.

You will need to ensure you and your leadership team are organised and operationally excellent through strategic planning, HR control and delivery against Flagship Retail KPIs. You will need to enjoy solving problems, be able to work well under pressure and adapt to changes as the business evolves.

You will look to bring out the best in your team and demonstrate humility, maturity, support and a consistency to everything you do. You will do this through demonstrating best practice and embodying Stellar Global and Samsung Flagship Retail core values, leading by example embracing a diverse and inclusive culture.

About Stellar Global:

Stellar Global is a progressive, inclusive retail experience agency that believes in the power of people. By investing heavily in its staff, Stellar is able to deliver a best-in-class service for physical, virtual or hybrid retail experiences. By providing bespoke, immersive training programs and opportunities to flourish and progress, Stellar Global is committed to creating a culture of community and support while cultivating outstanding retail experience specialists.
Stellar is an an Equal Opportunities Employer. We value diversity and inclusion, and all applications are considered equally.

Key Accountabilities:

Operational Excellence: Ensure Team planning and scheduling are completed utilising the HR tools available , control and accountability of team key performance indicators and ensuring management and team are aware of the Flagship Retail strategy and the performance across the financial year

Clear & Consistent Communication: Bring strategic direction to life and successfully communicate this across the management team and wider team to deliver tasks/projects on time

Strategic planning: Identify opportunities and collaborate with others to grow the business and improve performance, commerciality- able to discuss performance across sales, offers and launches, leading weekly management meetings
People management and development
Embrace Stellar Global values: Own It, Be Can Do, Stay Curious and Work Smart

Personal Specification (knowledge/experience):

Confidentiality and trust in handling sensitive situations and HR challenges

Open to learn and improve own performance and inspire others to want the same

Drive team culture through a people led strategy to get the most from your team to positively impact business result

Make commitments and decisions on available information even under stressful and changing conditions utilising stakeholder management

Demonstrate honesty and willing to listen to peers views to ensure Samsung Flagship Retail creates a safe and inclusive environment for all

A natural people-person, with exceptional communication and presentation skills, for one-on-one or group interactions

Provide your team with a common purpose, inspire them with the power of the brand and coach them through shared vision and mission

Ability to utilise your team with their diverse talents and experiences to set them up for success, going from strength to strength

Celebrate the success through coaching in the moment, building a recognition a validation plan to support the growth of your team embodying a culture through your team that drives unified values

What do we offer:

£45k-£47k annual salary plus bonus scheme
12 moths fixed term contract ( maternity cover) with 3 months probation
40 hrs per week, fully flexible
33 days holiday allowance ( pro rata)
Medicash
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8 members of staff to manage

£45,000 - £47,000 a year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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