Account Director Germany
Germany
Stellar HQ - London – Client Servicing /
Full-Time /
Hybrid
We are currently looking for an Account Director to join our amazing team at Stellar to take the lead on delivering new tactical opportunities and build on the success of our existing retail activities, across Germany and Austria
About Stellar
Stellar is a Retail Experience Agency, we unlock a brand's potential in retail performance by driving product sales and customer loyalty. We provide the best in class service for physical, virtual and hybrid retail experiences for high profile clients, such as Sage Appliances, Samsung and Nike. At Stellar, we are committed to working smart, staying curious, owning our work, and always bringing a can-do attitude
About the role
In this role you will have the opportunity to grow revenue, by motivating and managing a team based in Germany and Austria to create fantastic customer service. This is a senior management position, with the scope to develop new initiatives, influence senior stakeholders and work closely with clients to develop business
Responsibilities:
- Achieve KPI's and grow Stellar GP
- Manage budgets effectively
- Build successful client relationships
- Deliver service & operational excellence
- Optimise team performance
- Work collaboratively
- Achieve Stellar values
What we are looking for:
- German speaker with professional fluency in English
- Experience gained in Field Marketing Agency delivering tactical work
- Proven track record in growing retail sales and achieving excellent customer service
- Experience of recruiting and managing teams
- A strategic thinker, able to convert ideas into action
- Service and consumer orientated
- Organised and able to manage workload
- Resourceful and problem-solving approach with collaborative mindset
- A natural forward-planner, able to critically assess both their own performance, and that of the wider retail operation
- A credible professional able to influence senior stakeholders and clients
- Advanced knowledge of Google and Microsoft products
What we offer:
- €60,000 to €70,000 per annum
- Discretionary bonus, up to 10% of salary (based on targets being achieved)
- Monday to Friday ( 9am- 5.30pm), hybrid working
- Full time permanent role
- 30 days of holidays
- You will be required to work from home and travel to locations in Germany, Austria, and once every 2 months you will need to work from Head Office, London
- At the end of each month, Friday afternoon or Monday morning paid time off
- To work with a friendly and ambitious team
€60,000 - €70,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
