Principal Product Manager, Accessibility
- You’ll be the DRI across our accessibility domain (examples):
- Remediation workflows & automation (turning issues into fixes, at scale)
- AI-assisted accessibility (trusted guidance + safe automation)
- Document accessibility (PDF and beyond)
- Governance & reporting (policy, standards, audit readiness)
What you will be doing
- Own the product strategy for your domain: vision → bets → roadmap → results.
- Define and drive metrics (e.g., activation, retention, remediation throughput, issue recurrence, compliance readiness, customer retention influence).
- Make smart tradeoffs across customer value, time-to-impact, technical feasibility, and go-to-market leverage.
- Run continuous discovery with customers and users (accessibility leaders, developers, marketers, compliance teams).
- Use qualitative + quantitative insights to identify the highest-leverage problems.
- Write crisp problem definitions, success metrics, and decision docs; socialize them early and often.
- Partner tightly with Design and Engineering in a true “trio” model.
- Break big bets into shippable increments; deliver value continuously.
- Ensure solutions are usable, accessible, secure, and enterprise-ready.
- Align with GTM (Sales, CS, Marketing), Support, and Enablement to ensure successful launches and adoption.
- Build clear product narratives: positioning, value props, packaging implications, and customer-facing messaging.
- Influence executive and stakeholder decisions with data, clarity, and strong product judgment.
- Coach PMs and cross-functional peers on product craft: discovery habits, strategy clarity, writing, prioritization, and decision-making.
- Establish reusable frameworks, templates, and operating cadence for your domain (PRDs, opportunity canvases, experiment plans, launch checklists).
What we will require of you
- 8+ years in Product Management (or equivalent), with experience shipping B2B SaaS at scale.
- Strong product sense: you can turn ambiguity into clear problem statements, coherent strategies, and simple solutions.
- Demonstrated success leading complex cross-functional initiatives with engineering and design.
- Excellent written + verbal communication; you write docs people actually read.
- Comfort with data: you can define metrics, interpret funnels/cohorts, and combine data with qualitative insight.
- High ownership mindset: you act like a GM for your domain.
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Remote or Hybrid – EU, UK, Canada, or United States
What we will love about you
- Accessibility domain experience (WCAG, ADA, EAA), compliance workflows, or enterprise governance products.
- Experience building workflow products (triage → assign → fix → verify), and/or automation/AI-assisted systems.
- Integrations/platform experience (APIs, webhooks, partner ecosystems, CMS, design/dev toolchains).
- Experience influencing packaging/pricing or multi-product suites.
- Familiarity with regulated enterprise customers and security/compliance constraints.
In addition, we hope you will appreciate:
- Rest and relaxation: Open Paid Time Off (OPTO) program for vacation, personal illness, mental health, or to care for a family member, 11 paid holidays, and volunteer leave.
- Comprehensive benefits: National medical plan, dental, vision, paid maternity leave, paid paternity leave, HSA, Flex, employer-sponsored short-term, long-term disability, discounts to volunteer plans to meet your family needs, and more!
- Prepare for the future: 401(k) with a company match to provide a better future in your retirement years.
FedRAMP Authorization Notice for Job Postings
This position may involve access to systems, information, or customer environments that are subject to the Federal Risk and Authorization Management Program (FedRAMP). Where applicable, FedRAMP-related responsibilities will be outlined in the job description.
If the role includes FedRAMP-related duties, candidates may be required to meet the following requirements:
Identity Verification: Candidates must successfully complete federal I-9 employment eligibility verification.
Citizenship/Residency Requirement: Certain roles may be limited to U.S. citizens or lawful permanent residents if job duties include access to controlled systems, environments, or data.
Access Authorization: Employment offers for applicable roles are contingent upon confirmation that the candidate meets the minimum access requirements associated with the FedRAMP authorization level required for the position.
By applying, you acknowledge that, if the role includes FedRAMP-related responsibilities, employment may be subject to these authorization and verification requirements.
