Jira Support Engineer | Vilnius, SEB
Vilnius
SEB Global Services – Technology /
Data & IT /
On-site
With technology as our driving force, we provide world-class services to SEB group customers and business divisions in 20 sites worldwide. With us, you'll be part of a dedicated team of over 2800 employees who constantly work towards improving business development and growth. Do you want to work at the interface between ground-breaking technology and a world of financial flows? Welcome to SEB Global Services!
About the role:
You will be part of the AITSM team (Agile IT Service Management) that maintenance and supports Jira/Confluence and MyRequest Portal. Jira is our main tool for IT operations and Agile way of working. MyRequest portal is the main request portal visited daily by almost all of SEB group employees. You will work in Agile methodology and will be involved into continuous process of delivery and support. You will be in close contact with business users from different countries.
Your primary responsibilities will include:
- Stakeholder’s support
- Technical improvements (upgrades, monitoring etc.)
- Incident and request handling for Jira users
You’ll be the right fit if you:
- Have working experience as syst admin/ IT Support
- Working experience with Jira (cloud or data center)
- Knowledge of Linux or Windows servers would be considered as advantage
- Knowledge of basic scripting would be an advantage
- Proactive and positive team player
- Eager to learn and willing to take ownership
- Enjoy working in Agile way
- Up for a challenge and ready to suggest new ideas
- Speak fluent English
We offer:
- Extensive training and learning opportunities
- Flexible work-life hours
- Wellness benefits
- Comprehensive health insurance and many more
€1,800 - €3,400 a month
The final offer will depend on the experience and competencies of the selected candidate. Overall remuneration package consists of the salary together with other benefits.
Do you want to be a part of SEB Global Services?
Welcome to our inclusive culture, where our shared values inspire and uplift our team. We celebrate diversity and strive to ensure every employee feels seen, heard, and valued.
Learn more about working at SEB Global Services here: www.sebgroup.com/career
It is our fundamental belief that inclusion and diversity is crucial for our future success. We strive to have an inclusive, value-driven culture where employees feel valued, respected, and involved irrespective of who they are, what they believe or where they come from.
We are looking forward to your application by 25th of November 2024.
