Bank Operations Specialist in Billing Support, Customer Lifecycle Services | SEB, Riga

Rīga
SEB Global Services – Group & Business Services /
Operations /
Hybrid
SEB is a leading northern European financial services group with customer bases among both private individuals and organizations. We are consistently recognized for our expertise and customer-centric approach, which we achieve by listening to our customers, committing to quality and trust, and encouraging an entrepreneurial mindset in everything we do. Does that sound like a fit for you?

About the role:
Join to learn how a leading world-class bank works from the inside. You will be an integral part of a team that provides whole chain of the customer lifecycle, from customer account opening and maintenance to billing support for SEB customers or contribute to data related project assignments. Work in a dynamic and exciting environment that provide support SEB Group with the extensive geographical scope of 11 countries, mostly Nordics. As a Bank Operations Specialist you will be responsible for registering, updating and maintaining data in various databases and systems; investigating, monitoring and processing client data and billing related transactions; answering business stakeholder and customers inquiries; performing incoming request analysis and taking part in continuous improvement activities.

To thrive in this role, we believe you have:

    • Good time management and prioritization skills
    • Attention to details with a focus on accuracy and meeting deadlines
    • Ability to work independently and within a team
    • Open-minded, readiness to suggest new ideas
    • Great communication skills and fluency in English 

What we offer:

    • Temporary position- contract until December 2024.
    • Hybrid way of working after 3 months of probation period.
    • Extensive training and learning opportunities
    • International opportunities and working environment.
    • Attractive benefits package, including health insurance (after 3 months), contribution to your pension fund, yearly profit-sharing program, additional vacation and extra paid day-off and other benefits.
€1,250 - €1,900 a month
Monthly salary range indicated for this position is before tax deduction. The offer for final candidate* will depend on experience and competences of the candidate for the required job. The overall remuneration package consists of the salary together with other benefits.

Do you want to be a part of SEB?
Welcome to our inclusive culture, where our shared values inspire and uplift our team. We celebrate diversity and strive to ensure every employee feels seen, heard, and valued. Since we select candidates continuously, feel free to send in your application today, but no later than June 7, 2024.

Learn more about working at SEB here: www.sebgroup.com/career  
 
* Candidate must meet the requirements of Article 34.5 of the Credit Institution Law

It is our fundamental belief that inclusion and diversity is crucial for our future success. We strive to have an inclusive, value-driven culture where employees feel valued, respected, and involved irrespective of who they are, what they believe or where they come from.