aCRM Analyst (aCRM Analītiķis/-e) | SEB, Rīga
Rīga
Baltic – Product Development & Technology /
Technology & Data /
Hybrid
Explore the professional world more deeply and join the Customer Analytics and Data Science team. As an aCRM Analyst, you will play a key role in shaping effective customer communications. You will be responsible for crafting diverse customer samples for targeted campaigns and managing mandatory communication to customers.
In this role, you will also design and implement automated solutions for personalized, cross-channel marketing communications, ensuring campaigns are tailored for maximum impact. Additionally, you will conduct in-depth data mining to uncover valuable insights and deliver business analytics that support smarter decisions and measurable results.
If you’re ready to turn data into action and make a real impact, this is your chance to grow your career with us!
You can find our job advertisement in Latvian here/Ar sludinājumu latviešu valodā var iepazīties šeit: SEB - aCRM Analītiķis | SEB, Rīga
Your responsibilities will include:
- Design and implement automated solutions for personalized, cross-channel marketing communications, ensuring campaigns are tailored for the best performance.
- Prepare, execute, and manage customer notification campaigns, from mandatory communications to targeted marketing initiatives.
- Analyse and monitor customer communication performance, identifying insights to optimize future strategies.
- Drive customer communication efforts to align with a customer-centric approach.
- Dive into data mining and advanced analytics to uncover trends and opportunities, turning data into actionable insights.
- Contribute to innovative projects and initiatives aimed at enhancing direct marketing strategies and customer engagement.
Who we are looking for:
- A sharp analytical thinker with the ability to work confidently with large data sets.
- Basic experience in SQL is essential.
- A customer-focused team player who thrives in a collaborative environment.
- A proactive individual with a strong sense of ownership and accountability.
- An excellent communicator with the ability to convey ideas clearly.
- Familiarity with Salesforce Marketing Cloud is a plus and will set you apart.
- Experience in the banking sector is a plus.
- Basic English skills and fluency in Latvian, both written and spoken (English language is required because you will work in Baltic team)
What we offer:
- Challenging and meaningful work in an ambitious, highly professional and truly awesome cross border team.
- Continuous learning culture and internal university SEB Campus.
- Diverse and interesting work in an international company.
- Modern work environment.
- Attractive compensation and benefits as well as access to SEB staff banking with exclusive benefits.
€2,100 - €3,200 a month
The final offer will depend on the experience and competencies of the selected candidate. Overall remuneration package consists of the salary together with other benefits.
Do you want to be a part of SEB?
Learn more about SEB: https://www.seb.lv
Since we select candidates continuously, feel free to send in your application today, but no later than April 11, 2025.
It is our fundamental belief that inclusion and diversity is crucial for our future success. We strive to have an inclusive, value-driven culture where employees feel valued, respected, and involved irrespective of who they are, what they believe or where they come from.
*Candidate must meet the requirements of Article 34.5 of the Credit Institutions Law
**AS “SEB banka” (Reg. No. 40003151743)
