Account Services Administrator
Key Accountabilities/ Essential Job Functions
- Sell and process orders for Aftermarket products.
- Process Distributor orders and inquiries.
- Process Lucky Strike orders and inquiries
- eShop customer onboarding.
- Monitor and service the Customer Service voicemail box.
- Administer the Customer Service inbox.
- Daily filing of shipping documents.
- Ability to work 8:30 a.m. to 5:30 p.m., Monday - Friday.
- Other duties may be assigned.
Supervisory Responsibilities
The position will not have direct reports.
Competencies/Qualifications
- Strong communication skills.
- Knowledge of general sales principles.
- Ability to translate technical knowledge into plain and easy-to-understand language.
Work Environment
While performing the duties of this job, the employee regularly works in a general office environment where typical levels of noise, dust, and activity can be expected. The noise level in the work environment is usually moderate.
Physical Demands
While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee is frequently required to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds.
Travel Required
- No travel is required.
Required Education and Experience
- Must be at least 18 years of age.
- Associate’s degree or equivalent combination of education and experience.
- Minimum 1 year of sales experience.
- Proficient in Microsoft Windows and Office products. Working knowledge of Microsoft CRM.
- Bowling center operation or bowling equipment background preferred.
- Knowledge of QubicaAMF Worldwide LLC products and systems preferred.
Competitive compensation and benefits include medical/dental/vision insurance, 401(k) with employer contribution, PTO, paid Holidays, and an on-site fitness center.
Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this role. Duties, obligations, and activities are subject to change at any time, with or without notice.
