VIP Account manager with English and Arabic
Morocco / Egypt / Jordan / Lebanon / Cyprus
Client Strategy & Operations – Sales /
Remote, Full-time /
Remote
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
Tasks:
- Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools;
- Promote company products and services to high-value clients;
- Apply effective negotiation techniques to convert leads into long-term customers;
- Develop and implement initiatives to increase client satisfaction and retention;
- Build and maintain strong, long-term relationships as a trusted advisor;
- Monitor client activity and identify opportunities for growth and engagement;
- Maintain accurate records of client interactions in the CRM system.
Requirements:
- English proficiency at B2 level or higher;
- Native or bilingual proficiency in Arabic;
- Bachelor’s degree in Economics, Finance, Business, or a related field;
- Proven experience in the financial industry, preferably in sales, account management, or business development;
- Strong communication, negotiation, and relationship-building skills;
- Result-oriented mindset and ability to work in a fast-paced environment;
- High level of responsibility and professionalism when working with VIP clients.
What We Offer:
- Remote work model;
- Competitive remuneration;
- Professional courses: from Coursera to Harvard;
- Friendly, enjoyable and positive environment.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
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