Customer Support Operator with Spanish and English
Venezuela / Colombia / Nicaragua
IQ Option – Customer Care /
Remote, Full-time /
Remote
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
Currently we are seeking a dynamic and customer-focused individual to join our team as a Customer Support Operator. As a Customer Support Operator, you will play a crucial role in supporting customer inquiries.
Working schedule: 5 working days/ 2 days off or 2 days on/ 2 days off (GMT+3, Cyprus time)
Tasks
- Answer customer inquiries via various channels;
- Provide accurate information about the products of the company;
- Resolve cases in timely and professional manner;
- Maintain and update the company`s system.
Requirements
- Fluency in Spanish and English languages both written and verbal;
- Previous experience on a similar position would be considerate as an advantage;
- Customer focus personality;
- Great communication and analytical skills.
We offer
- Remote work model;
- Competitive remuneration;
- Professional courses: from Coursera to Harvard;
- Friendly, enjoyable and positive environment.
As a part of the Quadcode team, you'll become a vital player in our mission to empower traders and drive financial success. Join us today and be a part of a community that values talent, innovation, and dedication.
Your journey to financial achievement starts here with Quadcode!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.
