Retention Manager (Email & CRM)
Georgia / Belarus / Moldova / Serbia / Armenia
Revenue – Retention /
Remote, Full-time /
Remote
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
Industry Experience Required: Gambling, Casino, or Betting
At Quadcode, we’ve been building trading platforms for over 10 years. With 50M+ users across 150+ countries, our mission is to make trading fast, accessible, and user-friendly. Now, we’re looking for a Retention Manager (Email & CRM) who understands trader behavior, speaks the language of our users, and knows how to build smart, automated communication journeys that drive engagement and retention.
Tasks:
- Launch and optimize communications across multiple channels: email, push, pop-ups, SMS, messengers, chats, calls, etc.;
- Work with content: prepare briefs, test hypotheses, and collaborate with designers to produce strong creatives;
- Run A/B tests, monitor key metrics, and identify growth opportunities in Asia, LATAM, and AME markets;
- Collaborate closely with product, analytics, marketing, and design teams;
- Create and implement new behavioral triggers, automated journeys, and audience segmentations – full creative freedom;
- Directly impact user retention and reactivation and see the results of your work in real numbers.
Requirements:
- 2+ years of experience in retention, CRM, or email marketing;
- At least B2 in English and C1 in Russian;
- Proven background in gambling, casino, or betting — deep understanding of the audience and product logic is a must;
- Ability to write effective copy for emails and push notifications;
- Strong multitasking skills and the ability to manage a fast-paced workflow;
- Understanding of how ESPs work, including scenario planning and automation setup;
- English proficiency sufficient for reading and writing without issues;
- Portfolio or examples of implemented campaigns are a plus.
What we offer:
- Remote work model;
- Competitive remuneration;
- Training and development;
- Corporate life: master classes, lectures and incredible parties (now online).
Currently, over 700 employees and service providers are stationed across its seven global offices located in the UK, Gibraltar, the UAE, the Bahamas, Australia, and the headquarters in Cyprus. By broadening its international presence, Quadcode presents a myriad of intriguing tasks and challenges for professionals like developers, market research analysts, and PR marketing specialists, among others.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
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