Customer Support Operator with Thai and English

Thailand / Malaysia / Indonesia / Philippines / Singapore / Cambodia
IQ Option – Customer Care /
Remote, Full-time /
Remote
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.

Currently we are seeking a dynamic and customer-focused individual to join our team as a Customer Support Operator. As a Customer Support Operator, you will play a crucial role in supporting customer inquiries.

Working schedule: 2/2 day-day/night-night (GMT+3, Cyprus time)

Tasks

    • Answer customer inquiries via various channels;
    • Provide accurate information about the products of the company;
    • Resolve cases in timely and professional manner;
    • Maintain and update the company`s system.

Requirements

    • Fluency in Thai and English languages both written and verbal;
    • Previous experience on a similar position would be considerate as an advantage;
    • Customer focus personality;
    • Great communication and analytical skills.

We offer

    • Remote work model;
    • Competitive remuneration;
    • Professional courses: from Coursera to Harvard;
    • Friendly, enjoyable and positive environment.
As a part of the Quadcode team, you'll become a vital player in our mission to empower traders and drive financial success. Join us today and be a part of a community that values talent, innovation, and dedication.

Your journey to financial achievement starts here with Quadcode!

Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.