Corporate Account Manager
Barcelona / Poland / Cyprus
Sales & Partnerships /
Full Time /
Remote
About Finom
Finom is a European tech startup headquartered in Amsterdam—and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
Over the past two years, our team has fuelled exponential growth, securing $50 million in investments and propelling us into hyper-growth mode. We’re on track to become a unicorn start-up by 2025, backed by global funds like General Catalyst (known for supporting Airbnb, HubSpot, KAYAK, and Stripe). Finom has expanded its reach across 10+ EU countries, with a strong presence in key markets like Germany and France.
At Finom, we’re not just redefining the entrepreneurial experience—we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
What you will be doing
- You'll be at the forefront of client interactions by initiating phone calls, engaging in video-calls and email conversations. Your expertise in managing various communication channels will be pivotal in maintaining strong, open dialogues with our clients.
- Meet and exceed performance expectations by developing mutually beneficial long term relationships with provided portfolio of corporate clients
- In-depth understanding of each client’s business model and their transactional activity, simultaneously reflecting opportunities for their business growth with Finom
- Deliver seamless service to the dedicated accounts by sharing professional knowledge of Finom banking products and services
- Assist other account managers when needed, in an effort to exceed customer expectations
- Maintain accurate, clear, and updated data for all assigned customers in Salesforce and other Finom platforms
- Monitor the competitive landscape and stay educated on the new developments in payments
Who you are
- At least 1 year of customer support, sales or account management experience
- Knowledge of Salesforce, Miro, Notion, Intercom, Metabase, PowerBI and other platforms is beneficial
- Act with a "start up" mentality, with a clear focus on striving for improvements
- Exceptional customer service skills and a highly motivated, dynamic personality
- Knowledge of all basic Microsoft Office programs
- Strong telephone, verbal and written communication skills
- Previous fintech portfolio management is desirable but not essential
- A sense of humor and multitasking team-player to work well in a team environment
- Able to follow agreed processes and enjoying communicating daily with multiple stakeholders (video and phone calls)
The interview process:
1. 30 minute interview with the recruiter
2. Hiring Manager interview (30 minutes)
3. Final interview with department lead
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us, working from our elegant offices in Paphos (Cyprus) and Amsterdam (the Netherlands), with upcoming hubs in Poland and Spain. Enjoy the flexibility of traveling and working in a remote/hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
