IT Operations Engineer

Poland

Engineering – IT Services /

Remote

About Finom

Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.

We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.

Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.

At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.

Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.

We're looking for an IT Operations Engineer who is proactive, automation-focused, and ready to help us evolve from a traditional Service Desk into a high-performance IT Operations engine.

In this role, you'll be responsible for the stability, security, and automation of our corporate technology infrastructure ensuring that technology becomes a true accelerator for business growth. If you're passionate about reducing manual work through smart automation and delivering a seamless, friction-free experience for employees, this is the place for you.

What You Will Be Doing

Managing Identity, Access, and Core Systems: You'll own the administration of our Identity Provider (JumpCloud), oversee Single Sign-On (SSO) and access governance, and manage the full employee IT lifecycle—from automated onboarding to secure offboarding using tools like JumpCloud, Google Workspace, and Torii.

Administering Business-Critical Platforms: You'll handle backend management of essential internal tools such as the Atlassian Suite (Jira, Confluence), Slack, and Notion. You'll also optimize Jira Cloud as our IT Service Management (ITSM) platform, configuring workflows, request types, and automations to streamline internal processes.

Overseeing Endpoint Management and Security: You'll implement and maintain device policies across Windows and macOS endpoints using JumpCloud, handle software deployment, and support security initiatives—enforcing least privilege access and contributing to compliance efforts like DORA, ISO 27001, and SOC2.

Driving IT Operations and Infrastructure Excellence: You'll act as the escalation point for complex technical issues, manage IT asset logistics and procurement, and proactively identify trends to eliminate recurring incidents through automation and cross-team collaboration.

Who You Are

Experienced in IT Operations: You bring at least 5 years of experience in IT support or systems administration, with deep expertise in both Windows and macOS environments.

An IAM and MDM Pro: You have strong hands-on experience with Identity and Access Management using JumpCloud (or a similar IdP) for SSO, SCIM, and policy enforcement, and you're skilled in managing endpoints via MDM solutions like JumpCloud MDM, Intune, or Jamf.

Skilled with Core Business Platforms: You're comfortable administering Google Workspace or M365, and have experience working with ITSM tools—ideally Jira Service Management.

Fluent in English: You communicate clearly and effectively in English, both written and verbal, in all professional interactions.

Automation-Minded (Preferred): You have scripting skills (PowerShell, Bash, Python, etc.) to automate administrative tasks, and familiarity with security frameworks like ISO 27001, DORA, or SOC2. Experience with SaaS governance tools like Torii or working in high-growth, modern infrastructure environments is a plus.

What You Will Get In Return

Make a genuine impact on the product

Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.

Work in the EU

Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.

Become a stock options holder

Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.

Receive unwavering support and care

Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.

Work & Swim program

Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.

Equal Opportunity Statement

At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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