Business Operations Specialist
Schengen
Technology – IT Operations /
Full-Time /
On-site
PM-International is one of Europe’s leading companies in the area of health, fitness and beauty sector.
We are currently number #5 in the DSN Global 100 ranking, making us of the world’s leading companies in our industry. For more than 33 years, we have set up the highest standards to develop, manufacture and distribute our premium FitLine products – and we continue to grow every day!
PM-International is combining creativity, innovation and state-of-the-art science with one vision in mind: to achieve market leadership in the distribution of high-quality products for health, fitness, and beauty worldwide. We support people all over the world to increase their life quality.
With our International Headquarters in Schengen, Luxembourg, we act as the strategic hub of our global operations, collaborating with our three regional headquarters and more than 45 subsidiaries worldwide. At the core of our success is our premium brand FitLine, with more than one billion products sold globally and trusted by customers worldwide, including more than 1,000 top athletes and associations from numerous disciplines.
This is a hands-on role in a strategic business function. A significant part of the work involves working directly with systems, users, documentation, training, and process improvements. At the same time, the role contributes to broader digital transformation initiatives and helps shape how enterprise platforms are used across the organization.
The ideal candidate is someone who is structured, curious, pragmatic, and comfortable working across departments. They should be able to understand business needs, improve existing ways of working, and help turn systems into useful, reliable vehicles for the business to operate.
WHAT ARE YOUR RESPONSIBILITIES:
- Support the implementation, configuration, and ongoing improvement of enterprise business systems.
- Work with internal teams to understand requirements, identify process gaps, and propose practical improvements.
- Help manage and improve platforms in areas such as CRM, ERP, PLM, and project management.
- Provide training, enablement, and day-to-day support to business users.
- Create and maintain clear documentation, including process descriptions, user guides, system notes, and training materials.
- Support smaller projects and improvement initiatives, including coordination, follow-up, testing, and rollout activities.
- Analyze system usage, process performance, and business data to identify issues and improvement opportunities.
- Contribute ideas for continuous improvement across tools, workflows, and ways of working.
- Act as a bridge between business teams, IT, external vendors, and other stakeholders.
WHAT ARE THE REQUIREMENTS:
- Experience working with business systems, enterprise platforms, automation and operational processes.
- A practical, hands-on mindset with the ability to move from analysis to execution.
- Good understanding of how business processes, systems, and data connect.
- Ability to work with different departments and communicate clearly with both technical and non-technical stakeholders.
- Strong documentation and organizational skills.
- Experience with user training, support, and change enablement.
- Basic project coordination or project management experience.
- Analytical thinking and the ability to identify root causes, not just symptoms.
- Interest in continuous improvement and digital transformation.
- Fluent in English, any other languages are considered an asset
HELPFUL EXPERIENCE:
- CRM systems
- ERP systems
- PLM systems
- Project management platforms
- Business process documentation
- Reporting, analytics, or dashboarding
- System testing and rollout support
- Vendor or implementation partner coordination
WHAT DO WE OFFER:
- An international, young, and dynamic work environment at our global headquarters in Luxembourg
- The opportunity to be part of a fast-growing, globally successful company and contribute to a premium brand with worldwide recognition
- Great career path
- A modern office culture built on in-person interaction and teamwork for those who enjoy being part of an active office environment
- Being part of a multicultural and international team
- Christmas Bonus + Summer Vacation Bonus
- Private Pension Insurance
- Company performance bonus
- Lunch vouchers
- Free parking
- A generous voluntary social benefit program, including monthly free FitLine products and special purchase discounts
- Free use of the in-house gym
- Housing Allowance for employees living in Luxembourg
- Access to Employee Trainings and Development Programs
- Company outings, afterwork parties, Christmas parties
€59,400 - €70,250 a year
At PM-International, you will have an opportunity to contribute, learn, grow, and make a difference. If this sounds like a perfect match for you, please include your CV in English and a concise motivation letter, and communicate your salary expectations as well as the earliest date of entry possible. Incomplete applications cannot be considered.
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