Clinical Director
UK
Clinical /
Full-time, Remote-first /
Remote
About Peppy
We’re on a mission to support the taboo, forgotten and under-served areas of healthcare, starting with Menopause, Fertility, Baby, Specialised Men’s Health and Specialised Women’s Health. Our clients’ employees get expert healthcare support via the Peppy mobile app, with unlimited access to our team of specialist practitioners.
• $45mil Series B fundraise announced in January ‘23, led by Albion VC
• One of Europe’s fastest growing HealthTech scale-ups; 8x revenue growth in 2021 and 4x revenue growth in 2022.
• B2B SaaS offering, supporting employees across 250+ clients and partners including Natwest Group, Clifford Chance, Capgemini, Santander, Aviva and Coty.
• Remote-first company with 200+ employees across UK, USA and Europe.
• Proudly B-corp certified and Mission-led - read all about our company values here.
We’re looking for a Clinical Director to lead our Baby Team.
Leading a team of Midwives, Health Visitors and IBCLC Practitioners, you will be vital for writing the next chapter of our journey in delivering care for people in the early stages of parenthood. Your team will provide daily support to expectant and new parents via live chat conversations and 1:1 video consultations. This is supplemented by group webinars, broadcasts and published online content on a range of topics related to pregnancy and baby care. Feedback from our members tells us that they find the support they receive from the Peppy Baby team vital to help them navigate this crucial stage in their lives.
Main Responsibilities:
- Lead Peppy’s perinatal and early parenthood service (known as ‘Baby’)
- Design, implement and manage the service structure and clinical delivery
- Responsible for people and performance management of a clinical multi disciplinary team
- Be the designated lead for Quality Assurance, Safeguarding and Governance for the Baby service
- Be an active member of regular calendar commitments; daily team meetings, governance committee, senior management meetings
- Take ownership of the ideation and creation of content within your area of expertise
- In conjunction with the clinical recruitment team, you will take responsibility for the clinical recruitment oversight for your team
- Be the face of Peppy Baby, representing the company in front of existing and new clients
- Be part of the creative force within Peppy
- Speak and lead at industry events
What you will bring to Peppy:
- Professional Qualifications :
- You have a clear and active NMC PIN
- Your professional qualification focuses on pregnancy, birth or early childhood (i.e, Qualified Midwife, Paediatric Nurse, Health Visitor, or similar)
- You will have a minimum of 15 years post qualification experience
- Experience
- A demonstrable interest in (ideally also experience of working within) a digital healthcare setting, and a vision for how best to develop and grow the Peppy service.
- Professional experience should not be limited to one setting - we would love a combination of NHS, private and commercial experience. Or similar!
- Leadership
- Enthusiasm for utilising your significant clinical management experience to lead a remote team of exceptional Midwives, Health Visitors and IBCLC Practitioners
- Recognition for being a leader within your field (and bonus points for sitting on National professional boards/committees, holding advisory level roles, or assisting in shaping best practice advice/guidelines)
- Your leadership approach and supporting values promote team cohesion and success
- Innovation
- You’re excited by finding new and innovative ways to deliver information and care to Peppy members; such as articles, podcasts, videos and content relating to your field of expertise
- Professional Learning
- You have a passion for healthcare, with the best interest of the Peppy members being a key driver. You’ll be motivated by the idea of being part of a force for good and bringing health support to millions.
- Evidence of valuable continuous professional development, and a commitment to ensuring that your team are consistently delivering evidence based care
- Experience of managing quality assurance and audit processes, particularly with remote teams.
- Environment
- You will be excited about joining a fast-paced startup, and by the prospect of rolling your sleeves up and getting stuck in.
- You remain proactive with continued Service development in a fast-moving environment
- You take ownership of your Service, ensuring that we continually look to better the care we deliver. You take responsibility and you’re proactive in identifying solutions.
- You’re committed to exceeding expectations, boundaries and excellence. You demonstrate passion and you’re willing to go the extra for your team and clients
Who you are:
- You have an innate interest in health and wellbeing. You’ll be motivated by the idea of being part of a force for good and bringing health support to millions.
- You will be excited about joining a fast-paced startup and the prospect of rolling your sleeves up and getting stuck in.
- You’re collaborative and respectful as a team player. You will positively contribute to Peppy as a team. You’re supportive and see success as team success.
- You’re committed to exceeding expectations, boundaries and excellence. You demonstrate passion and you’re willing to go the extra mile.
- You take ownership of your deliverables and you admit your mistakes. You take responsibility and you’re proactive in identifying solutions.
Why work for Peppy?
- We are a new and exciting start-up in the digital health space, and this is a great opportunity to work within a mission driven, lively & diverse team in a fast-paced and high growth environment.
- As a Clinical Director you will get a competitive salary, employee stock options and the opportunity to work in a remote first workplace.
- A 25 day paid holiday allowance plus public holidays
- New MacBook Air & company sim card (we will send this out via courier a few days before you join!)
- Remote-first environment where you can choose to work from home, in a shared office or anything in between; You’ll have the option to choose between a WeWork All Access pass or a work-from-home allowance
- Vitality Private Medical and Dental Insurance
- A 7% pension scheme - Peppy will start paying a percentage of your salary towards your pension.
- Enhanced Family Leave policy (maternity leave / paternity leave)
- Access to the Peppy app!
- Learning & Development culture. We run bi-weekly lunch & learns and there's lots of opportunity to pick up new skills and push forwards your own personal development.
Peppy’s Perks and Benefits:
• Remote-First: All of our clinical employees work remotely from home.
• Home Office Allowance: You will be eligible for a Home Office Allowance to setup your remote workspace.
• Health & Wellbeing: You will receive Private Medical Insurance through Vitality as well as unlimited access to the Peppy app.
• Financial Wellness: You have access to your own confidential financial wellbeing coach and resources, through Bippit.
• Parental Leave: We have a generous Enhanced Family Leave policy, whether you or your partner are giving birth, going through surrogacy or adoption.
• Pension: We offer an up to 7% employer pension contribution scheme through Nest.
• Sick pay: Generous sick pay is provided.
• Holidays: Peppy employees in the UK get 25 days holiday per year, plus bank holidays (pro-rata if part-time).
• Tech: New joiners receive a company laptop delivered in time for your first day.
• Professional Support: Role appropriate professional membership paid, CPD funding allowance (pro-rata if part-time), revalidation support, annual practitioner conference (fully funded).
• Socials: We regularly host virtual and in-person socials (think Pizza making and cocktail drinking!) to help us stay connected in a remote-first environment.
If you would like to be considered for this role, please apply with your CV.
We look forward to hearing from you!
Equality & Diversity
Peppy's mission is to help people in life's most challenging journeys. We pride ourselves on being an equal opportunity employer, committed to equality and diversity amongst both our employees and prospective applicants. We ensure that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, socio-economic background, neuro-diversity, education, or any other basis prohibited by applicable law.
