Implementation Manager (Flexible Benefits)
London
Product /
Full-time, Remote /
Hybrid
Hey! Thanks for taking the time to read through one of our open roles. We’re looking for an exceptional Implementation Manager (Flexible Benefits) to join our Product team and we hope this could be a match made in heaven.
Who is Peppy?
Our mission is to fix healthcare & wellbeing. We do this by supporting the employees of our global clients, including JP Morgan, Disney, Meta, Nvidia, Microsoft, Sony, Clifford Chance, Wells Fargo, Bloomberg, and over 200 others.
Having already revolutionised the employee benefits sector with our innovative clinical products – such as the world’s first menopause benefit – we are now building the world’s most advanced benefits management platform. Think of us as a “Deel for Benefits” – a rocket-ship opportunity with a mission that truly matters. The global benefits sector encompasses employer-funded pensions, critical illness insurance, private healthcare insurance, and many other categories. This is a trillion-dollar TAM with weak, incumbent competition and almost no AI-first startups stepping up to the challenge.
We are a Series B company with $56m in funding to date, operationally cashflow positive, and with secure access to additional capital for accelerated growth. Join us for the ride of your life.
What will a day in the life of our Implementation Manager look like?
- Taking ownership of the end-to-end delivery of flexible benefits implementation projects, ensuring all milestones are met on time and within scope
- Leading client meetings to gather benefits information and requirements
- Using project management tools and Google Workspace to track progress, manage timelines, and document client requirements
- Continuously monitoring implementation progress, resolving issues, and adjusting plans as necessary to meet deadlines
- Providing regular updates to both internal teams and clients
- Configuring our flexben software, ensuring smooth transitions from legacy platforms
Our dream Implementation Manager looks like:
- Extensive experience leading multiple global implementations of flexben software, including transitioning clients from legacy systems to new platforms
- An effortless ability to create rapport—clients look forward to calls with you, knowing they’ll leave the conversation feeling both confident and energised about Peppy
- A passion for delivering “wow” moments, leaving clients impressed and confident after every call or meeting
- A strong track record of managing enterprise-level clients, particularly in the UK and global markets
- Familiarity with project management software and Google Workspace
- The desire to work in a high-growth, fast-paced environment
You may not check all of these boxes, and that’s totally fine! We strongly encourage excited candidates of all backgrounds to apply.
Still looking for more intel? Here’s some other really cool things about Peppy which might be helpful:
- We raised a $45mil Series B fundraise January 2023, led by Albion VC
- We’re one of Europe’s fastest growing HealthTech scale-ups
- We are remote-first, headquartered in the UK with 100+ employees across the UK, USA and Europe
- We're proudly B-corp certified and mission-led
- We are rated one of the Top Startups to work for by LinkedIn, Sifted, Tempo and Flexa
Much like us, we know you’re into perks and benefits, so here’s a list of ours:
- Access to Peppy: You can receive free unlimited access to the Peppy app to use our Menopause, Fertility, Baby, Women’s Health or Men’s Health services
- Health & Wellbeing: You will receive Private Medical Insurance through Vitality, including VitalityGP, optical, dental and hearing coverage
- Financial Wellness: You have access to your own confidential financial wellbeing coach and resources, through Bippit
- Parental Leave: We have a generous Enhanced Family Leave policy, whether you or your partner are giving birth, going through surrogacy or adoption
- Pension: We offer an up to 5% employer pension contribution scheme through Cushon
- Holidays: Peppy employees in the UK get 25 days holiday per year, plus bank holidays
- Remote-First: We're a remote-first business, rather than remote-only. So you can choose between working from home, or in our Holborn office
- Socials: We encourage our employees to join our in-person team events and socials to build stronger connections within your team. If you live outside London, your travel expenses for these events are on us too!
- Tech: New joiners receive a company MacBook delivered in time for your first day
Equality & Diversity:
Peppy's mission is to help people in life's most challenging journeys. We pride ourselves on being an equal opportunity employer, committed to equality and diversity amongst both our employees and prospective applicants. We ensure that all applicants are treated equally and fairly throughout our recruitment process.
