Product Manager - Merchant Experience

Payment – Payments India - Product /
Full-time /
About PayU 
PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. 

As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. 

Thinking of becoming a PayUneer and you are curious to know more about us? Read more about the life in PayU here 

About the role:

    • We are looking for a candidate with strong product management experience to own the merchant experience stack for PayU Payments. 

What you’ll be doing:

    • Own end-to-end success of products for PayU merchants and internal stakeholders 
    • Identify and solve for gaps in a merchant’s lifecycle, interactions and merchant experience, internal stakeholder experience, reporting, and governance 
    • Champion merchant experience by solving internal stakeholders’ and merchants’ problems 
    • Think beyond what’s already been solved for in the ecosystem 
    • Build and execute on the strategy for your charter 
    • Drive product and market research, competitive analysis, planning positioning and roadmap development 
    • Drive the product and business-planning process across teams 
    • Evangelize new product ideas, strategies and go-to-market plans 
    • Collaborate closely with engineering, design, production support, operations, finance, banking alliances, marketing and sales teams 
    • Make data-driven product decisions and democratize product success metrics across teams 
    • Most importantly, “own the outcome” 

What are we looking for:

    • 2-5 years of strong product management experience 
    • Fintech/payments experience highly desirable. Bonus points for experience in building 0 to 1 products that worked at scale 
    • A curious mind with the ability to challenge the status quo 
    • Highly effective cross-functional team collaboration skills 
    • Ability to build narratives and drive clarity across orgs 
    • Understanding of Web based architecture and API, Network protocols is must 
    • Strong communication skills 
    • Bachelor's degree in Computer or Information Technology Engineering, MBA will be plus 
About us
At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more 

Our Commitment To Building A Diverse And Inclusive Workforce 
As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.