Senior Manager - Risk & Transaction Monitoring

Gurgaon, India /
Payments India - Operations /
About PayU 
PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. 

As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. 

Role: Manager/Senior Manager – Risk & Transactions

Location: Gurugram

About the Role:
The candidate shall be responsible for transaction monitoring with a focus on customer led transactions.

About the team:
The department responsibilities include screening of Merchants as per the regulatory guidelines and against the internal negative lists maintained, ongoing monitoring and review of the transactional activity for the existing customers and to report STRs to FIU India.

Excited yet? Continue reading to find out more about the role:

What you’ll be doing:
 To perform a review and challenge control - identification and prevention of potentially fraudulent activity.
 Work on alerts, automated workflow and management reporting to support the monitoring and fraud detection process.
 You would leverage your strong product knowledge to conduct analysis of transaction data across merchant sites, providing insights into trends and customer behaviour across all businesses and regions.
 You would manage risk cases covering investigation and follow up within the defined timeframes.  You would apply this analysis to refine and improve Key Risk Indicators used in the platform (including definition and acceptance testing).
 You would guide and mentor a team of surveillance
 Identify opportunities for improving data quality, reducing ‘noise’ and false positives reported by internal quality teams
 Conduct open source search to find relevant information to complete the investigation and review.
 Capture information and documents from internal system / teams as per established norms of bank's KYC policy

What are we looking for?
 Experienced in CDD/EDD of merchants, including periodic review of line of business and other information available on the merchant/ KYC refresh
 Ability to conduct detailed investigation in Adverse / Negative Media and Transaction Surveillance / Monitoring
 Excellent communication skills with good proficiency with MS excel tools like MS Excel, MS Power Point  Good appreciation of the risks in the different line of business a merchant operates
 An ability to work independently to solve business problems, an inquisitive nature, a willingness to ask questions and challenge, ability to work in fast-paced environment and guide and mentor more junior team members
About us:  
At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more 

Our Commitment To Building A Diverse And Inclusive Workforce 
As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.