Assistant Manager - Fraud Risk Investigation
Bengaluru, India
Credit – Credit - Operations /
Full-time /
Hybrid
About PayU
PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers.
As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.
Company: PayU Finance
Location: Gurgaon /Bangalore/Mumbai
About Company:
PayU, the fintech-arm of Naspers, is a leading financial services provider in global growth markets. We use our expertise and heritage in cross border and local payments to extend the services we offer to merchants and consumers. Our innovative technology, developed in-house as well as through investments and strategic partnerships, empowers billions of people and millions of merchants to buy and sell online, extending the reach of financial services.
PayU specialises in credit products and services for emerging markets across the globe. We are dedicated to removing risks to merchants, allowing consumers to use credit in ways that suit them and enabling a greater number of global citizens to access credit services. PayU focuses on delivering innovative fintech solutions. We connect consumers and businesses, improving access to credit in markets such as India and Africa. With credit being the key business priority, Lazypay and Paysense, the alternate lending platforms, have been developed to offer credit solutions such as small ticket credit (Buy Now, Pay Later), app based personal loans and point of sale credit (Merchant EMI).
Roles and Responsibilities:
- Tracking down individuals involved in fraud activities and interviewing them. Evaluating the gathered information in the course of the investigation process.
- Ensure thorough investigation is carried out based on the internal protocols of the organization to narrow down the required evidence.
- Ensure proper documentation and storage of evidence for future references or Law enforcement requirement.
- Creating professional reports and summaries with supporting evidence when the investigation process is complete and sharing it with the management.
- Work and collaborate with attorneys appointed by the organisation to handle fraud instances.
- Use law enforcement resources for assistance relating to investigations on fraud disputes.
- Plan and prepare restitution proposals on fraud loss instances
- Work closely with Collections and assist in recovery of loss in fraud related instances.
Qualifications and Experience:
- Graduate degree holder with 2 to 3 years of related experience in Banking and Financial Institutions
- Excellent investigation skills as demonstrated by previous work
- Strong Problem-Solving Skills especially relating to investigation on digital lending
About us
At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more www.payu.com
Our Commitment To Building A Diverse And Inclusive Workforce
As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.