Corporate IT Analyst

Bogota, Colombia
GPO LATAM – GPO LATAM - IT /
Full-time /
Hybrid
About PayU 
PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. 

As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. 

Thinking of becoming a PayUneer and you are curious to know more about us? Read more about the life in PayU here 

About The Role

    • As a Corporate IT Analyst, you will be responsible for designing and implementing functional and cost-efficient IT systems. Your responsibilities will include prioritizing user requirements, overseeing system upgrades and researching new tools. In this role, you will be highly analytical and able to understand business needs. 

What you will do

    • Communicate with stakeholders to understand their requirements.
    • Develop and analyze functional specifications.
    • Design efficient IT systems to meet business and technology needs.
    • Integrate multiple systems and reconciling the needs of different teams.
    • Gather feedback from end users about system performance.
    • Plan and oversee projects (e.g. upgrades, hardware/software installations)
    • Provide advice and technical training.
    • Keep abreast of technology trends and developments.

What you need to succeed

    • Bachelor’s degree in computer science, Engineering or a related field
    • Experience as an IT Analyst, IT Consultant, or similar role is desirable.
    • Familiarity with IT service management frameworks like ITIL for efficient service delivery.
    • Knowledge in Microsoft 365.  
    • Help desk experience, focusing in client facing roles.  
    • Knowledge of backup and recovery procedures to ensure data integrity and availability.
    • Knowledge of databases, system security and troubleshooting
    • Basic system administration tasks, including user account management, system monitoring, and maintenance.
    • Intermediate written and verbal communication abilities in English [B1-B2]
About us
At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more www.payu.com 

Our Commitment To Building A Diverse And Inclusive Workforce 
As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.