Country Manager - South Africa
Cape Town, South Africa
GPO EMEA – GPO EMEA - Commercial /
Full-time /
Hybrid
About PayU
PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers.
As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.
The Country Manager holds a pivotal role in the overseeing of the Commercial Function and the delivery of sales goals.
The Country Manager will be part of the core management team driving the global goals across the organization as well.
Excited yet? Continue reading to find out more about the role
What you’ll be doing:
Commercial Success:
- Developing and executing strategic plans to meet sales targets
· Monitoring and negotiating COPS rates for in-country banks, APMs and acquirers
· Provide strategic and competitive pricing guidance within commercial frameworks
· Monitoring and managing all sales activities within the country using Salesforce and ensure its accuracy and completeness.
· Managing merchant portfolio, develop and upsell
· Leading the local commercial function to generate a robust sales pipeline
· Collaborating with global and regional sales units to onboard global and enterprise-level merchants
· Analyzing and enhancing sales efficiency and productivity
· Develop and refine customer satisfaction strategies
· Motivating and nurturing the local sales team for optimal performance
Strategic Leadership:
- Facilitating cross functional collaboration and breaking down silos within the organization
· Ensuring alignment of local management with organizational goals
· Investing in the development and management of talent within the country
· Possessing a deep understanding of local market complexities and sharing insights with broader organization
· Being a representative of PayU GPO in local payment bodies
· Representing PayU GPO in the press and during events / conferences
· Negotiating with payment organizations
· Promoting and fostering One PayU culture
Product and Engineering Management
· Providing strategic input into the product roadmap based on regional market requirements
Operational excellence:
- Ensuring alignment between the commercial function and other functions to maximize operational efficiency
· Maintaining risk appetite and exposure as per company guidelines
- Working closely with merchant risk team to drive efficient and timely onboarding
· Identifying and addressing any process gaps and inefficiencies and support corrective actions
Finance Management:
· Responsibility for full country financial results
· Working closely with commercial finance team to ensure pricing of products are accurate and updated
· Tracking sales achievements weekly and quarterly
What are we looking for?
- 7+ years of sales experience, ideally in similar B2B environment,
- 5+ years of experience of leading cross functional team, ideally as a country or side lead,
- 5+ years of experience in payments, banking or financial domain,
- eCommerce payments / ecommerce payment processing experience,
- MBA or Master degree in management, finance or similar field,
- Experience in partnership lead and account management,
- Experience in working within global, cross functional organization,
- Experience in budget management, forecasting, pricing, account profitability review,
- Ability to operate in a highly ambiguous and fast paced environment with the multiple competing priorities,
- Ability to build strong relationships and work effectively with all internal and external teams including sales, business development, marketing, and product management,
- Ability to drive decisions, take action, and roll up your sleeves and dive into the work,
- Superb articulation, communications, and overall leadership capabilities,
- Effective and professional team communication,
- Team player with the ability to contribute to the strong team culture of our diverse group.
What we offer:
- Truly International Environment with almost 40 different cultures,
- Free subscription to an Internal eLearning platform with courses from Udemy, Coursera, and many others,
- Flexible program and hybrid way of working,
- An inclusive environment that ensures we listen to a diverse range of voices when making decisions,
- Wellbeing programs driven by our Local and Global HR teams,
- A positive, get-things-done workplace,
- A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this),
- Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale,
- A democratic work environment where you can drive your outcomes.
About us
At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more www.payu.com
Our Commitment To Building A Diverse And Inclusive Workforce
As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.
