P3 Assistant Manager - Sales
Gurgaon, India
Payment – Payments India - Sales /
Full-time /
Hybrid
About PayU
PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers.
As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.
About the Team
Become a part of our energetic and customer-focused sales team dedicated to providing excellent service and driving growth by fostering strong relationships with our merchants. Our team values innovation, collaboration, and a deep commitment to enhancing the customer experience at every touchpoint.
About the Role
As an Assistant Manager - Sales, you will support the acquisition and servicing of merchants through our online platforms. Your primary responsibilities will include assisting merchants in their onboarding journey, resolving queries, and supporting the sales team in achieving their targets. This role requires a motivated individual who enjoys working in a fast-paced environment and is eager to contribute to the growth of PayU through exceptional service.
Responsibilities
- Assist in initiating business proposals by gathering necessary information and preparing documentation for potential merchants.
- Support merchants through the onboarding process, ensuring all their inquiries are addressed and the documentation is complete.
- Provide frontline support for basic lifecycle management queries, ensuring a positive merchant experience.
- Collaborate with senior sales team members and cross-functional teams to resolve complex queries and improve service delivery.
- Assist in identifying opportunities for cross-selling PayU products to enhance merchant relationships and drive revenue growth.
- Collect and analyze merchant feedback to identify areas for improvement in onboarding and servicing processes.
Requirements
- We are looking for an enthusiastic, team-oriented individual who is eager to learn and grow in a fast-paced, competitive environment.
- 3-5 years of experience in sales support, account management, or customer service roles.
- Experience in the payments or financial services industry is preferred but not mandatory.
- Strong communication and interpersonal skills, with the ability to work effectively with both internal teams and external clients.
- Basic analytical and problem-solving abilities, with a focus on delivering high-quality service.
- Ability and willingness to learn quickly and adapt to changing business needs and environments.
About us
At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more www.payu.com
Our Commitment To Building A Diverse And Inclusive Workforce
As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.
