Merchant Monitoring Analyst.

Bogota, Colombia
GPO LATAM – GPO LATAM - Risk Operations /
Full-time /
About PayU 
PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. 

As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. 

Thinking of becoming a PayUneer and you are curious to know more about us? Read more about the life in PayU here 

About the role

    • As a Merchant monitoring Analyst, you will be responsible for analyzing transactional data from all PayU Latam merchants to detect risks associated but not limited to credit, AML, TF, Negative Balance and Fraud, etc., by employing analytical methodologies to identify unusual transactional patterns. Aditionally, you will play a crucial role in proactively communicating with relevant stakeholders ensuring the implementation of actions to minimize potential losses to our merchants and PayU. Analysts are key part to the execution of our strategy, therefore, the role requires their focus on operational execution and towards key performance indicators (KPIs). 

What you will do

    • Analyzing real time and post event alerts and investigating customers/transactions
    • Conducting alert investigations in accordance with global policies, local procedures and tools aimed at meeting internal and external regulatory requirements. As a result of the investigation, report unusual merchant activities that might be related to sanctioned individuals, money laundering or terrorist financing.
    • Conducting searches, gathering data and recording evidence from internal systems, the internet, commercial databases and enquiry with Sales or Compliance contacts within the organization.
    • Conducting rules-based monitoring on merchant transactions and investigating and escalating as appropriate. Accumulating facts from investigations that will be utilized for Senior Management presentations, Compliance, Internal Audit or any other related stakeholder to determine the compliance of a merchant/transaction with PayU and regulation policies.
    • Ensure that all alert analysis and investigations are performed within timeframe provided in the policy complying with the SLA's agreed with all the countries and other departments of PayU.
    • Monitoring adherence to PayU's Global Policy and relevant procedures; staying current on key Sanctions regulatory changes, key enforcement actions and related industry trends.
    • Supporting efforts to remediate findings resulting from Internal and External Audit and quality examinations guaranteeing to comply with the determined KPI.
    • Ensure that all assigned task items are completed on a timely basis complying with the agreed productivity indicators.
    • Be a key member of the Merchant Monitoring Team, demonstrating self-drive in learning all processes within the team.
    • Provide training and constant support to junior colleagues.
    • Additional duties instructed by the Merchant Monitoring Leader or delegates in the collaboration and sometimes leadership of projects and special assignments, as required by the operation.

What you will need to succeed

    • Bachelor´s degree on Engineering, Economics, Statistics or Management related disciplines (preferable)     
    • +1 year of experience in Financial Crime, Compliance or risk management in a financial services environment, e-commerce, payment processing or a combination thereof.   
    • Formal certifications in AML are a plus.
    • English: Intermediate
About us
At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more 

Our Commitment To Building A Diverse And Inclusive Workforce 
As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.